Summary
Overview
Work History
Skills
Education
Additional Skills
Volunteer Experience
Languages
Timeline
Generic

Ray Chou

Vancouver,BC, Canada

Summary

Extensive HR experience in multiple unionized environment. Creative problem-solver, also well versed in employee relations. Results-driven Recruitment Coordinator skilled at building rapport and obtaining information with practiced ease. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

3
3
years of professional experience

Work History

Recruitment Coordinator

Vancouver Community College
04.2023 - Current
  • Supports the recruitment process by creating job vacancies and supporting candidates
  • Prepares job advertisements and ensures that advertisements are placed in various domestic and foreign media; uses social and professional networking sites to identify and source candidates; and learn new ways to use the Internet to engage.
  • Assists HR managers in developing interview questions and preparing interview materials, including developing candidate selection and evaluation methods.
  • Ensures adequate records are kept for each competition and selection process, including notifying applicants when positions are filled; may include working with an HR Advisor to develop written rationales for internal candidates.
  • Enhanced candidate experience by streamlining the recruitment process and improving communication channels.
  • Supported diversity initiatives, ensuring a fair recruitment process for candidates from various backgrounds.
  • Developed strong relationships with hiring managers, understanding their requirements and providing tailored talent pipelines.
  • Maintained open lines of communication throughout the entire recruitment process, fostering positive relationships with both candidates and clients.
  • Interpreted and advised on labor relations policies and previously negotiated agreements.
  • Reduced grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership.
  • Managed multiple complex cases simultaneously while maintaining a high level of professionalism under tight deadlines.
  • Provided guidance on interpretation and application of collective bargaining agreements to prevent misunderstandings or violations.

People Services Associate

Vancouver Community College
07.2022 - 04.2023
  • Employees onboarding process, Employee contract and letters,
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • General HR inquiries among different staffing groups,
  • Understanding of Banner and HRIS Systems
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Collaborated with managers to identify and address employee relations issues.
  • Created and delivered HR training sessions to staff, managers and executives.

Human Resource Analyst

T&T Supermarket
09.2021 - 07.2022
  • Compensation and benefit analyst
  • Maintained benefit plan and member information
  • Utilized HRIS (UKG) to verify and prepare employee files
  • Initiated mental health initiatives at T&T
  • Developed and monitored employee recognition programs.
  • Administered employee benefits programs and assisted with open enrollment.
  • Managed benefits administration, ensuring timely processing and accuracy of enrollments, changes, and terminations.
  • Recommended process improvements to continually identify, analyze and fix constraints and challenges.
  • Maintained digital and physical filing systems.
  • Complied with mandated policies and programs.

Human Resource Student Placement

INVISTA Canada
01.2021 - 04.2021
  • Recruitment and selection processes
  • Prepared training and onboarding
  • Developed and streamlined an app for grievance processes using PowerApps
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Skills

  • Data Tracking
  • Internet Research
  • Written and Verbal Communication
  • Recruitment Lifecycle Process
  • Relationship building
  • Policy Development
  • Employee Investigations

Education

  • St. Lawrence College, Diploma in Business Administration- Human Resources, 2020, 2021
  • Queen's University, BA Psychology, 2016, 2020
  • Queen's University, Certificate in Employment Relations, 2018, 2019

Additional Skills

Queen's University, ASUS- Graphics Designer, 2016, 2017

Volunteer Experience

  • Queen's University, Nominated as Volunteer of the month in Sept 2016
  • SLV Global, Mental Health Placement, 05/2017, 08/2017

Languages

English
Native or Bilingual
Chinese (Mandarin)
Professional Working

Timeline

Recruitment Coordinator

Vancouver Community College
04.2023 - Current

People Services Associate

Vancouver Community College
07.2022 - 04.2023

Human Resource Analyst

T&T Supermarket
09.2021 - 07.2022

Human Resource Student Placement

INVISTA Canada
01.2021 - 04.2021

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Ray Chou