Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ray Billedeau

Waterloo,ON

Summary

Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Food Preparation Worker and Delivery Driver

Dial A Dinner
10.2023 - Current
  • Assisted chef in preparing high-quality meals, contributing to excellent customer satisfaction ratings.
  • Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
  • Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
  • Communicates effectively with customers to ensure timely and consistent deliveries

Bartender

The Break Room
08.2020 - 07.2023
  • Increased customer satisfaction by providing excellent service and crafting high-quality alcoholic beverages.
  • Managed cash handling duties responsibly
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift. E.g. stocking, portioning, etc.
  • Trained new employees in bar procedures

Retail Sales Associate

West 49
01.2018 - 03.2020
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Cashier

Swiss Chalet
01.2015 - 01.2017
  • Managed front end and drive-thru to ensure orders and payments were processed efficiently and accurately
  • Collaborated with team members to achieve targets and maintain a clean, well-stocked restaurant environment.
  • Assisted in recruiting new talent by participating in onboarding processes, providing training and mentorship as needed.
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.

Education

Certified Dental Assistant

Anderson College
Kitchener, ON

High School Diploma -

St Louis Adult Learning
Kitchener
05.2001 -

Skills

    Multi-tasking

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Certification

Smart Serve

Timeline

Food Preparation Worker and Delivery Driver

Dial A Dinner
10.2023 - Current

Bartender

The Break Room
08.2020 - 07.2023

Retail Sales Associate

West 49
01.2018 - 03.2020

Cashier

Swiss Chalet
01.2015 - 01.2017

High School Diploma -

St Louis Adult Learning
05.2001 -

Certified Dental Assistant

Anderson College

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Ray Billedeau