Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Rawkeem Tumsa Adem

Toronto,ON

Summary

Hardworking Train Conductor offering 5+ years of related experience and strong desire to make positive impact on business operations through skilled service and knowledgeable leadership. Talented communicator, organizer and problem-solver.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Train Conductor

Canadian National Railway
09.2018 - Current
  • Communicated with train dispatchers to obtain and adjust directions.
  • Performed air brake and electrical connection coupling.
  • Prepared forms, required reports, switch lists and train orders daily.
  • Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
  • Inspected train in motion and stationary to determine proper functionality.
  • Communicated through various methods to conduct train movement.
  • Inspected locomotives and rail cars for necessary maintenance before, during and after long routes and for regular maintenance requirements.
  • Conferred with engineers regarding train routes, timetables and cargoes and discussed alternative routes in response to rail defects or obstructions.
  • Kept records of contents and destination of each train car and made arrangements to add or remove cars at proper points on routes.
  • Signaled to engineers regarding train stopping, starting, directional switches or emergencies.

Front Office Manager

Lighthouse Remote Services
05.2011 - 05.2016
  • Coached employees through day-to-day work and complex problems.
  • Prepared reports to assist business leaders with key decision making and strategic operational planning.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
  • Created, prepared, and delivered reports to various departments.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Developed procedures to establish accurate and organized check-in and check-out processes.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Reconciled end-of-day reports to determine accurate billing and payment processing.
  • Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
  • Delivered performance reviews, recommending additional training or advancements.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Improved staffing during busy periods by creating employee schedules and monitoring.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

Bachelor Of Creative Advertising -

Seneca College of Applied Arts And Technology
North York, ON

Skills

  • Assisting customers
  • Managing unloading procedures
  • Switching cars
  • Making announcements
  • Route Planning
  • Maintaining safety
  • Safety Management
  • Foreman briefing

Languages

English
Native or Bilingual
Oromo
Native or Bilingual

Certification

Certified Project Managment Associate

Timeline

Train Conductor

Canadian National Railway
09.2018 - Current

Front Office Manager

Lighthouse Remote Services
05.2011 - 05.2016

Bachelor Of Creative Advertising -

Seneca College of Applied Arts And Technology

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Rawkeem Tumsa Adem