Rawad sleiman
Mississauga
Summary
Detail-oriented International Economics and Finance student with strong analytical, leadership, and problem-solving skills. Proficient in Microsoft Excel, Word, and PowerPoint, including advanced formulas, charts, and data analysis, with a deep understanding of financial concepts and business operations. Experienced in data management and customer relationship management (CRM) systems. Eager to apply my teamwork, adaptability, and passion for learning in a dynamic co-op or internship role.
Overview
4
4
years of professional experience
Work History
Member Services Representative
GoodLife Fitness
08.2022 - 05.2023
- Provided front-line customer service, addressing inquiries and resolving concerns.
- Assisted with membership sales, handling transactions, and promoting services.
- Managed administrative tasks, including data entry and appointment scheduling.
- Maintained a welcoming environment, fostering strong client relationships.
- Assisted in developing marketing strategies aimed at increasing awareness of membership programs among potential customers.
Team Lead & Logistics Coordinator
Two Men and a Truck
12.2021 - 07.2022
- Led and coordinated teams of movers to ensure efficient and timely relocation services.
- Managed customer billing, ensuring accuracy and transparency in pricing.
- Delivered exceptional customer service, addressing concerns and ensuring client satisfaction.
- Organized logistics and optimized routes to improve efficiency and reduce costs.
- Ensured compliance with company policies and procedures throughout the team.
- Trained new staff in relevant processes and procedures.
Event Operations Lead
Probity Event Installation Service
05.2019 - 11.2021
- Coordinated teams of event booth installers to ensure timely and accurate setup.
- Communicated with event coordinators, planners, and venue owners to align logistics with event requirements.
- Interpreted floor plans and executed event layouts efficiently.
- Delegated tasks and managed workload distribution to optimize productivity.
- Ensured quality control and adherence to event specifications.
- Resolving escalated issues involving customers, venue owners, or employees.
Education
Bachelor of Arts - International Economics And Finance
Toronto Metropolitan University
Toronto04-2026
Skills
- Financial analysis
- Market research
- Data analysis
- Customer service
- Sales experience
- Team management
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Member Services Representative
GoodLife Fitness
08.2022 - 05.2023
Team Lead & Logistics Coordinator
Two Men and a Truck
12.2021 - 07.2022
Event Operations Lead
Probity Event Installation Service
05.2019 - 11.2021
Bachelor of Arts - International Economics And Finance
Toronto Metropolitan University
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