Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Ravnoor Randhawa

Calgary,AB

Overview

2
2
years of professional experience

Work History

Sales Associate

Mallards Source For Sports
09.2023 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Managed efficient cash register operations.

Tactical security guard

GARDAWORLD security
04.2023 - 08.2023
  • Skilled at working independently and collaboratively in a team environment
  • Self-motivated, with a strong sense of personal responsibility
  • Proven ability to learn quickly and adapt to new situations
  • Worked well in a team setting, providing support and guidance
  • Worked effectively in fast-paced environments
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Excellent communication skills, both verbal and written
  • Responded to emergency calls to provide assistance to citizens in need
  • Recorded facts to prepare reports documenting incidents and activities.

Hockey Referee

Hockey Alberta
10.2021 - 12.2022
  • Interpreted and applied rules and regulations in sports
  • Monitored play times and elapsed time during particular events, stopping clocks to meet regulatory requirements
  • Consulted with officiating team to discuss violations and play problems, coordinate responses and implement resolutions
  • Provided safe playing environment for players by monitoring activity
  • Notified players, coaches and officiating team of rule infractions and relevant penalties
  • Documented fights, threats and damages in reports to management
  • Made judgment calls on unsportsmanlike behavior and other violations
  • Educated athletes, coaches and fellow officials about game rules and regulations
  • Checked rink for debris and secured gates before commencing gameplay
  • Communicated with fans, coaches, players, and other umpires
  • Controlled game flow to maintain safe and fair environment
  • Enforced safety rules to protect players from game injuries
  • Reviewed and studied rulebooks to maintain current knowledge of updates and changes.

Warehouse employee

Shaw communications Inc
11.2021 - 04.2022
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
  • Verified timely completion of tally sheets, slot changes, shuttle transfers and warehouse paperwork
  • Conducted regular inspections and audits to check quality and verify inventory levels
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
  • Performed general housekeeping and cleaning tasks
  • Checked packages and merchandise for damage and notified vendors
  • Used hand-held devices and computers to record and monitor inventory levels
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return
  • Performed inventory control, such as counting merchandise
  • Prepared orders for shipment by picking, packing, and labeling merchandise.

Education

High School Diploma -

Crescent Heights High school
Calgary, AB
06.2021

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Multi-tasking strength
  • Problem-solving skills
  • Excellent people skills
  • Relationship Building
  • Cash Handling
  • Store Opening and Closing
  • Quality Control
  • Team Goals
  • Merchandise Display
  • Motivational Leadership

Volunteer Experience

  • SKATE CANADA, PROGRAM ASSISTANT, CASTLEGAR, BRITISH COLOMBIA, I volunteered with Skate Canada while playing hockey in Castlegar British Colombia as a program assistant. As a program assistant my job was to help children, aged 3-10 years old, learn new skills in order to improve their skating skills. This meant I needed to communicate with kids and explain to them how to conquer the hardships they faced while learning.
  • CENTER FOR NEWCOMERS, EVENT STAFF, CALGARY, ALBERTA, Volunteering with the Centre for Newcomers during the peak of the pandemic as event staff at vaccination centres. As event staff at a vaccination centre, I was dealt with the task of directing people to nurses and help them fill out paperwork post vaccination.
  • Jeff Glass Goaltending, Camp assitant, Calgary, Alberta, While volunteering with Jeff glass at his hockey camps during the fall of August of 2021. When helping run these camps with pro hockey player Jeff Glass, my job was to help instructors with drills that they were conducting. This would usually mean shooting pucks at goalies; help instruct goalies into proper positioning and provide goalies with constructive criticism of details that they could improve on.

References

  • Jermaine Wright, Shaw Communications INC, (403) 750 - 4500
  • Candice Soukeroff, Skate Canada, (250) 304 - 7838
  • Jeff Glass, Jeff Glass Goaltending, jeff@jeffglassgoaltending.com
  • Mohit Chand, Centre For Newcomers, (587) 429 - 5119
  • Heather Kinicki, Mallards Source for Sports, (250) 304-4554, Heather@sportscanada.com

Timeline

Sales Associate

Mallards Source For Sports
09.2023 - 03.2024

Tactical security guard

GARDAWORLD security
04.2023 - 08.2023

Warehouse employee

Shaw communications Inc
11.2021 - 04.2022

Hockey Referee

Hockey Alberta
10.2021 - 12.2022

High School Diploma -

Crescent Heights High school

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Ravnoor Randhawa