Summary
Overview
Work History
Education
Skills
Community Service
Languages
Timeline
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Ravneet Kaur Gill

Guelph,ON

Summary

Reliable Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more healthy lives.

Overview

7
7
years of professional experience

Work History

Support Worker

Avalon
08.2022 - Current
  • Enhanced quality of care for clients by providing personalized support and assistance with daily living activities.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Assisted clients in identifying community resources and shared information to management for connecting with appropriate services.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Participated in interdisciplinary team meetings to coordinate care for clients.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Skilled at working independently and collaboratively in team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Manager

Mucho Burrito
02.2017 - 07.2022
  • Handled more than 120 guest, payed attention towards customer reviews that increased customer satisfaction.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Identified issues, analyzed information and provided solutions to problems.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Improved safety procedures to create safe working conditions for workers.
  • Guide and assist other team members at working place.
  • Gained extensive knowledge in data entry, analysis and reporting.

Field Placement- Settlement Program

Punjabi Community Health Services
09.2017 - 04.2018
  • Kept case files updated, accurate and aligned with requirements.
  • Coordinated with different service providers to meet clients' individual needs.
  • Attended Human Rights and ODSP training.
  • Facilitated community outreach to expand participation and support.
  • Served as trusted resource for clients by offering empathetic listening and practical advice on navigating various aspects of resettlement process.
  • Conducted thorough assessments of client needs, successfully matching them with appropriate resources and services.
  • Provided crisis intervention support during challenging situations, ensuring clients'' safety and well-being at all times.
  • Enhanced client satisfaction by providing comprehensive support and guidance throughout settlement process.

Education

Currently pursuing diploma in Social Service Worker programme -

Social Service Worker Program -

Sheridan Institute of Technology And Advance Learning
Brampton, ON
04.2018

Skills

  • Microsoft Word ,Excel ,PowerPoint
  • Certified in CPR/AED
  • Self-Care Techniques
  • Completed Safe Talk and helpline Training
  • Critical Thinking
  • Calm and Professional Under Pressure

Community Service

  • Volunteered at Sikh temple Ontario Khalsa Darbar and helped in cooking and distribution of food to the people suffering from food insecurity.
  • Helped in organizing fundraising events and spread awareness about medical diseases at the fletcher’s park.
  • Composed and delivered the motivational speech on the topic of Canadian opportunities to the international students.

Languages

English
Punjabi
Hindi
Gujarati

Timeline

Support Worker

Avalon
08.2022 - Current

Field Placement- Settlement Program

Punjabi Community Health Services
09.2017 - 04.2018

Manager

Mucho Burrito
02.2017 - 07.2022

Currently pursuing diploma in Social Service Worker programme -

Social Service Worker Program -

Sheridan Institute of Technology And Advance Learning

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Ravneet Kaur Gill