Ravneet Kaut Chhina
Brampton,Canada
Summary
Assisted in organizing logistics and scheduling to support security operations and dispatch tasks.,Contributed to resource allocation to aid in cost-reduction efforts and operational compliance.,Collaborated with team members to address problems and communicate effectively for enhanced efficiency and client relations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Scheduler
G-Force Security
Mississauga, ON
10.2023 - 10.2024
- Maintained master schedules for all security job sites within the branch.
- Supported the scheduling process to reduce payroll and scheduling discrepancies.
- Assisted client guards and internal service inquiries.
- Handled additional training costs and non-billable overtime through careful staff selection.
- Assigned and re-assigned personnel based on site needs and established guidelines.
- Filled vacancies promptly with suitable and qualified replacements.
- Provided and maintained all reports required by the scheduling system while keeping personnel information updated.
- Entered data related to employee lateness, illness, absence, vacation, disciplinary actions, and resignations into the scheduling system.
- Recommended disciplinary actions to operations manager for employees with frequent lateness, absences, refusal of work assignments, or generating client complaints.
- Maintained confidentiality of all company operations and personnel information.
Security Guard (PT)
Paladin Security
Brampton, ON
06.2023 - 01.2024
- Provide proactive and reactive security patrols.
- Write reports and investigate routine incidents.
- Respond to coded emergencies in a quick and efficient manner.
- Assists with access control.
- Utilize two way radio communications.
Detection Specialist I
Stealth Monitoring
Mississauga, ON
06.2022 - 10.2023
- Mastered Detexi video management software to efficiently monitor client sites.
- Executed video patrols and responded promptly to Detexi alarms when necessary, supporting operational staff.
- Coordinated effective responses to detected security incidents, alerting emergency services when necessary.
- Adhered to and implemented current and updated company policies, procedures, and protocols.
Dispatcher
Rai Dispatch
Mississauga, ON
01.2023 - 03.2023
- Scheduling truck drivers to collect packages and shipments or make freight deliveries.
- Being in touch with the customers about delivery details such as pickup or delivery times and handling special requests.
- Planning delivery routes and making changes as and when required.
- Creating dispatch documents along with generating invoices and freight bills.
- Ensuring that truck drivers comply with transportation regulations and government laws.
- Monitoring truck repairs and ensuring their regular maintenance.
- Keeping track of dispatched orders, delivery routes of truck drivers, route adjustments, pickup/delivery timelines.
- Recording customer complaints and inquiries.
Childhood Assistant
Wee College
Moncton, New Brunswick
01.2021 - 05.2022
- Deliver friendly relationship and credibility with parents, educating children, playing with them and doing art work projects.
- I specially worked with kids having Down syndrome so always ensure that they are supported equally in prepared environment.
- Participates in educational training seminars, conferences and workshops.
- Designed unique activity schedules each day, including 30 minutes story time and 1-2 hour naps.
- Keeping records relating to child care.
Security Guard
Gardaworld
Barrie, Canada
05.2019 - 10.2020
- Monitored premises to ensure safety and security of all personnel.
- Conducted regular patrols to detect and prevent security breaches.
- Ensure the protection of people, assets, and property.
- Prevent fire, theft, and vandalism.
- Monitoring and responding to CCTV, intruder detection and fire alarms system.
- Write the daily reports, incident reports and so monthly testing.
- Provided excellent customer service while addressing visitor inquiries and concerns.
- Responded to alarms, emergencies, and disturbances.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Education
Rai Truck Dispatching and Brokerage Specialist - undefined
Rai Dispatch School
Mississauga, ON12.2022
Fitness and Health Promotion -
Georgian College
Barrie, ON04.2020
Skills
Multitasking
Time Management
Microsoft Office
Organizational Skills
Project Management
Teamwork
Quality Work
Attention to Detail
Problem Solving
Communication
Positive Attitude
Surveillance
Security protocols
Customer relationship management
Critical thinking
Payroll processing
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
- Ontario security guard license with First Aid and CPR-level
- G-license
Timeline
Scheduler
G-Force Security
10.2023 - 10.2024
Security Guard (PT)
Paladin Security
06.2023 - 01.2024
Dispatcher
Rai Dispatch
01.2023 - 03.2023
Detection Specialist I
Stealth Monitoring
06.2022 - 10.2023
Childhood Assistant
Wee College
01.2021 - 05.2022
Security Guard
Gardaworld
05.2019 - 10.2020
Rai Truck Dispatching and Brokerage Specialist - undefined
Rai Dispatch School
Fitness and Health Promotion -
Georgian College