Ravneet Singh
Calgary,AB
Summary
Experienced hospitality professional with over 15 years of success in hotel sales, guest experience, and client relationship management across Canada, Asia, and the Middle East. I combine a strong customer-focused mindset with strategic business development skills to drive revenue growth, build long-term partnerships, and deliver exceptional service across corporate, leisure, and extended-stay segments.
Currently based in Canada, I specialize in corporate and group sales, SMERF, and loyalty-driven client retention, with a proven ability to adapt to multicultural environments and exceed performance targets. Passionate about creating memorable guest experiences, optimizing operations, and contributing to brand success through innovation and excellence.
Overview
17
17
years of professional experience
Work History
Corporate Sales Manager
DoubleTree By Hilton, Home2 Suites by Hilton and Mayfield Dinner Theatre West Edmonton
06.2025 - Current
- Focused on securing extended stay bookings (5+ nights), targeting corporate, group, and long-stay travel segments to drive steady revenue.
- Built strong relationships with Hilton Global Sales and new corporate clients, contributing to a notable increase in pipeline activity within the first 90 days.
- Prepared and negotiated proposals and contracts tailored to client needs, while aligning with rate strategy and budget expectations.
- Actively engaged in sales initiatives including market blitzes, client events, and trade shows to generate leads and build brand visibility.
- Supported the Sales & Marketing Action Plan by aligning daily activities with key revenue strategies and identifying early upsell opportunities in new accounts.
Senior Manager, Sales
Millennium Place Doha - Millennium Hotels & Resort
09.2024 - 02.2025
- Directed team performance evaluations, compensation planning, and recruitment to maintain optimal staffing and enhance organizational efficiency.
- Supported management in CAPEX and OPEX planning, ensuring alignment with budgetary objectives and long-term financial goals.
- Managed large-scale projects, introducing innovative systems and processes to achieve operational excellence and meet challenging targets.
- Cultivated strong relationships with owners, regional offices, corporate clients, and travel agencies to drive business growth and maintain top industry rankings.
- Developed and implemented training programs to improve team selling skills, optimize productivity, and expand MICE and volume business opportunities.
Cluster Senior Manager, Sales
Dusit Doha Hotel & Dusit Hotel & Suites
09.2023 - 09.2024
- Led sales initiatives for dual properties, achieving 95% of annual targets and driving 30% growth in corporate bookings.
- Partnered with marketing to launch campaigns, increasing leisure bookings by 20%.
- Negotiated high-value contracts, boosting MICE segment bookings by 30%.
Sales Manager
Dana Club-Katara Hospitality
09.2022 - 09.2023
- Directed FIFA World Cup 2022 hospitality operations, delivering exceptional experiences for VIPs and international clients.
- Collaborated with Qatar Tourism Authority to create bespoke hospitality packages, elevating guest satisfaction rates to 95%.
Cluster Sales Manager
SWBH,TNJD, ONJD | Minor Hotels Group
07.2018 - 09.2022
- Surpassed revenue targets by 25% annually through strategic sales planning and client acquisition.
- Strengthened corporate relationships, driving a 30% increase in bookings from key accounts.
- Developed targeted marketing campaigns that enhanced leisure bookings by 20%.
Banking Representative
Doha Bank
09.2014 - 07.2018
- Managed an exclusive portfolio of HNI clients, delivering tailored financial solutions and achieving a 25% increase in wallet size per client.
- Spearheaded customer retention initiatives, improving retention rates by 30% through personalized engagement and service excellence.
- Conducted regular financial reviews and risk assessments for clients, recommending optimal products and services to meet their evolving needs.
- Collaborated with cross-functional teams to ensure seamless service delivery for HNI and corporate clients.
- Achieved recognition for securing high-value accounts, contributing to a 20% year-over-year increase in overall portfolio revenue.
Sales Manager
Aviva Life Insurance
11.2012 - 09.2014
- Spearheaded a dynamic sales team to surpass sales goals, achieving a steady 20% quarterly increase in policy sales through effective leadership and coaching.
- Crafted and implemented strategic sales initiatives, uncovering new market prospects and employing creative approaches, boosting regional market share by 15%.
- Conducted comprehensive market analysis, assimilated customer insights, and monitored competitor tactics to refine product portfolio and sales techniques,maintaining a competitive edge in the insurance industry.
Senior Sales Officer
Barclays Bank | ADCB Bank | Standard Chartered Ltd
01.2009 - 03.2012
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Managed diverse client portfolios, boosting revenue and market share by 30%.
- Enhanced client loyalty by delivering tailored banking solutions and advisory services.
- Achieved consistent growth in cross-selling and upselling banking products.
Education
MBA - Financial Risk Management
National Institute Of Business Management
Chennai, India09-2016
Skills
- Sales & Business Development:
Direct Sales Corporate Sales Leisure Sales Business Development Lead Prospecting Account Management Partnership Development Sales Training Sales Call Management - Client & Relationship Management:
Customer Relationship Management (CRM) HNI Client Management Guest Relationship Management Relationship Building MICE Sales & Event Planning Client Retention Strategies Negotiation & Closing Skills - Strategic & Financial Planning:
Budgeting & Forecasting Revenue Optimization Strategic Planning Risk Management Financial Analysis Portfolio Diversification Compliance & Security (KYC, AML)
- Marketing & Operations:
Marketing Strategy Local Networking Service Delivery Coordination Event Management Operations Management - Technology & Tools:
Salesforce CRM Microsoft Dynamics Hospitality Software (eg Opera, PMS) Advanced Microsoft Office
Accomplishments
- Top Performer Award- Millennium Hotels, 2024
- Gold Award for MICE Excellence - Dusit Doha, 2023
- Best Performer - Minor Hotel Group, 2018
- Service Excellence Award - Doha Bank, 2017
- Top Performer in Bancassurance - Met life , 2017
Timeline
Corporate Sales Manager
DoubleTree By Hilton, Home2 Suites by Hilton and Mayfield Dinner Theatre West Edmonton
06.2025 - Current
Senior Manager, Sales
Millennium Place Doha - Millennium Hotels & Resort
09.2024 - 02.2025
Cluster Senior Manager, Sales
Dusit Doha Hotel & Dusit Hotel & Suites
09.2023 - 09.2024
Sales Manager
Dana Club-Katara Hospitality
09.2022 - 09.2023
Cluster Sales Manager
SWBH,TNJD, ONJD | Minor Hotels Group
07.2018 - 09.2022
Banking Representative
Doha Bank
09.2014 - 07.2018
Sales Manager
Aviva Life Insurance
11.2012 - 09.2014
Senior Sales Officer
Barclays Bank | ADCB Bank | Standard Chartered Ltd
01.2009 - 03.2012
MBA - Financial Risk Management
National Institute Of Business Management
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