Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ravneet Singh

Winnipeg,MB

Summary

Dynamic customer service professional with experience at ONroute, excelling in active listening and critical thinking. Proven ability to enhance customer satisfaction through effective communication and product knowledge. Skilled in multitasking and maintaining productivity, contributing to a positive service environment while ensuring safety and efficiency in operations.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

ONroute
Innisfil, ON
12.2024 - 05.2025
  • Customer Interaction:

Engaging with customers face-to-face, building rapport, and addressing their needs directly during service visits.

  • Product/Service Knowledge:

Possessing in-depth knowledge of the company's products or services to effectively answer customer questions and provide accurate information.

  • Communication:

Clearly and effectively communicating with customers, both verbally and non-verbally, to ensure understanding and satisfaction.

  • Professionalism:

Representing the company in a positive and professional manner, maintaining a clean and organized workspace, and adhering to company policies and procedures.

  • Time Management:

Managing time effectively to ensure timely arrival at each customer location and completion of assigned tasks.

  • Feedback Collection:

Gathering customer feedback on products, services, or the overall experience to help improve the company's offerings.

General Laborer

AMJ Campbell Moving
Mississauga, ON
03.2024 - 11.2024
  • Operated hand tools and machinery according to safety guidelines.
  • Assisted in loading and unloading materials for efficient workflow.
  • Maintained cleanliness and organization of work areas to ensure safety.
  • Followed instructions for assembly tasks to support production goals.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Loaded and unloaded materials onto trucks and trailers.

Education

Mechanical Engineering

Sheridan College Institute of Technology And Advanced Learning
Brampton, ON
01.2024

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Call center experience
  • Order processing
  • Team development
  • Product and service solutions
  • Sales expertise
  • Store maintenance
  • Heavy lifting
  • Multitasking
  • Strong communication skills
  • Productivity and efficiency
  • Efficient food preparation

Languages

English
Full Professional

Timeline

Customer Service Representative

ONroute
12.2024 - 05.2025

General Laborer

AMJ Campbell Moving
03.2024 - 11.2024

Mechanical Engineering

Sheridan College Institute of Technology And Advanced Learning
Ravneet Singh