Ravneet K Kamboj
Edmonton,AB
Summary
Dynamic professional with a proven track record in leading teams to surpass sales targets while ensuring exceptional customer service. Expertise in developing strategies that enhance operational efficiency and drive revenue growth. Committed to leveraging skills to contribute significantly to organizational success.
Overview
8
8
years of professional experience
Work History
Branch Administrator
Parkland Corporation
Edmonton, AB
10.2022 - 12.2023
- Executed accurate billing and invoicing processes in a timely manner.
- Reviewed daily tickets for prompt resolution, ensuring efficient operations.
- Addressed customer rate discrepancies, facilitating swift corrections.
- Managed payment deposits and allocations, ensuring follow-up on overdue payments.
- Set up new client accounts, enhancing onboarding experience.
- Performed administrative tasks, maintaining office supplies and supporting accounting functions.
- Handled front desk duties, managing couriers and responding to communications.
- Delivered exceptional customer service by assisting and directing walk-in clients.
Cashier and sales Associate
The Home Depot
Clairview, Edmonton, AB
05.2020 - 04.2023
- Greeted customers and directed them to relevant product locations.
- Processed transactions securely, handling cash, credit, and gift cards at checkout stations.
- Maintained cleanliness of checkout areas while managing customer transactions efficiently.
- Resolved inquiries promptly and provided product advice to enhance customer service.
- Collaborated with team members to ensure seamless operations during peak hours.
- Stocked merchandise on shelves and assisted in inventory management as needed.
- Trained new team members in cash register operations and customer service practices.
- Planned and implemented visually appealing in-store displays to attract customers.
Assistant Manager - Accounts Receivables
Theon Pharmaceuticals Ltd
Edmonton, Alberta
10.2015 - 02.2020
- Resolved customer queries and escalations through calls, emails, and chats.
- Cross-trained, recruited, and audited payables and receivables teams.
- Managed accounts paper and electronic records in compliance with company standards.
- Made decisions on behalf of management regarding bad debt accounts.
- Led a team of six to conduct aggressive follow-ups for payments from over 500 clients.
- Prepared daily, weekly, monthly, and quarterly MIS reports for Managing Director and Director of Finance.
- Reconciled ledger statements for all clients and coordinated legal processes.
Education
Early childhood Orientation Course Level 1 -
Govt. of Alberta
Edmonton, AB01.2024
Bachelor of commerce (Hons. in E-Commerce) -
Panjab University
Chandigarh01.2009
Master of Finance and Control -
Panjab University
ChandigarhDiploma - Accounting and Payroll Administration
ABM College
CalgarySkills
- Communication and interpersonal skills
- MS Office proficiency
- Administrative support
- Team collaboration
- Accounting software expertise
- Customer service excellence
- Inventory management
- Problem solving
- Time management
- Business development
- Risk management
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Timeline
Branch Administrator
Parkland Corporation
10.2022 - 12.2023
Cashier and sales Associate
The Home Depot
05.2020 - 04.2023
Assistant Manager - Accounts Receivables
Theon Pharmaceuticals Ltd
10.2015 - 02.2020
Early childhood Orientation Course Level 1 -
Govt. of Alberta
Bachelor of commerce (Hons. in E-Commerce) -
Panjab University
Master of Finance and Control -
Panjab University
Diploma - Accounting and Payroll Administration
ABM College