Ravneet Kaur
Toronto,ON
Summary
Thrived in fast-paced environment, developing exceptional communication skills. Proven ability to understand customer needs and deliver tailored solutions. Seeking to transition into new field where these skills can drive meaningful impact.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Salesperson
WineRackStore
07.2022 - Current
- Developed strong product knowledge to assist customers in making informed purchasing decisions.
- Participated in community events to promote brand awareness and build relationships with local customers.
- Collaborated with team members to maintain organized displays, ensuring an inviting store environment for customers.
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance shopping experience.
Team Lead
Osmow's
01.2022 - 03.2023
- Oversaw daily operations, ensuring optimal staff performance and service quality.
- Trained and mentored team members on operational procedures and customer service excellence.
- Developed and enforced safety protocols, promoting a secure work environment for staff and customers.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Education
No Degree - Personal Support Worker
Holi Health
Toronto, ON06-2025
No Degree - Business
Niagara College
Toronto, ON08-2023
Skills
- Customer service and care
- Follow-up communications
- Customer relationship building
- Active listening
Languages
English
Native or Bilingual
Certification
- NACC PSW Certificate
- First Aid and CPR Level C with AED
- AODA
- WHIMS
- GPA
- Mask Fit
Timeline
Salesperson
WineRackStore
07.2022 - Current
Team Lead
Osmow's
01.2022 - 03.2023
No Degree - Personal Support Worker
Holi Health
No Degree - Business
Niagara College