Ravneet Kaur
Winnipeg
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Delivery associate
amazon
09.2021 - Current
- Maintained safe driving record by strictly following traffic rules and regulations
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed
- Efficiently navigated various types of vehicles through different road conditions, maintaining safety hazards throughout all trips
- Proven record of being a delivery associate of the month multiple times
Customer service representative
IntouchCx
04.2024 - 10.2024
- Managed high stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Handled escalated calls effectively, finding satisfactory resolution for both customers and company alike
- Responded to customer requests for product, services, and company information
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Medical Administrative Assistant -
MITT (Manitoba institute of trades and technology)
Winnipeg, MB06.2018
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Computer proficiency
- Attention to detail
- Administrative support
- Technical support
- Interpersonal and communication skills
- Flexible and adaptable
- Organizational skills
- Problem-solving
Certification
Class 5 - Driver's License
First Aid Certificate
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Customer service representative
IntouchCx
04.2024 - 10.2024
Delivery associate
amazon
09.2021 - Current
Medical Administrative Assistant -
MITT (Manitoba institute of trades and technology)
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