Ravneet Kaur
Brampton,ON
Summary
Dynamic professional with experience at SCI Logistics and Pizza Ville, excelling in order preparation and customer service. Demonstrated strong problem-solving abilities while enhancing customer loyalty and operational efficiency. Proven track record in inventory control and shipping coordination, adapting swiftly to meet team goals and improve service quality.
Overview
3
3
years of professional experience
Work History
Warehouse Associate
SCI Logistics
01.2023 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Customer Service Representative
Pizza Ville
05.2022 - 10.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed feedback system for customers to share their service experience, leading to actionable improvements.
Education
High School Diploma -
Alpha College of Business And Technology
Scarborough ,ON12-2022
Skills
- Order preparation
- Inventory control
- Quality assurance
- Shipping coordination
- Customer service
- Time management
- Problem solving
- Problem-solving
Languages
English
Professional Working
Punjabi
Full Professional
Hindi
Professional Working
Timeline
Warehouse Associate
SCI Logistics
01.2023 - Current
Customer Service Representative
Pizza Ville
05.2022 - 10.2022
High School Diploma -
Alpha College of Business And Technology
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