Experienced with data accuracy and efficient information processing. Uses office software and organizational skills to maintain high standards of data management—track record of reliability and adaptability in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Team lead
Ceva logistics
12.2023 - 11.2024
Supervised daily operations within the warehouse, ensuring smooth and efficient team performance
Managed team members, resolving issues and ensuring tasks were completed on time.
Coordinated and ensured the timely release of orders for shipment
Monitored product handling and adherence to safety protocols
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Warehouse Associate
Ceva logistics
04.2022 - 11.2023
Orders were precisely and efficiently picked and packed
Customer orders were processed while adhering to proper shipping and handling procedures
Helped with inbound and outbound goods to ensure proper inventory management
Aided the team in meeting tight deadlines and client expectations
Inventory levels were monitored and maintained to avoid stockouts and overstocking
Ensured that all outbound orders were correctly labeled, packaged, and shipped
I collaborated with the team to optimize warehouse processes and increase overall efficiency
Before packing and shipping, we inspected the products for damage or flaws
Coordinated with the shipping department to ensure that deliveries were on schedule and precise
Helped organize and label merchandise for easy access and precise inventory monitoring
New team members were trained and assisted in understanding warehouse processes and safety standards
Managed and tracked returns, ensuring that returned items were properly restocked and processed
Ensured that all warehouse activities adhered to health and safety laws
Team member
Wendy
04.2022 - 08.2022
Handled cash register transactions, processed payments, and delivered correct change
Addressed and resolved customer complaints in polite and professional manner.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Diploma in Business - general
Pures college of technology
Scarborough, ON
08.2023
High School -
Senior Secondary Model School
01.2020
Skills
Strong Communication Skills (Both verbal & Written)
Ability to learn new skills
Ability to work in a fast-paced environment
Knowledge of Microsoft Office
Knowledge of Cisco technology
Experience in dealing with customers on the phone
Experience in dealing with customers via emails
Experience in making a schedule of labor
Excel in typing
Problem-solving
Languages
English
Punjabi
Hindi
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.