Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ravneet Kaur

Kitchener

Summary

Dynamic leader with proven expertise in staff management and workplace safety, honed at Gino Pizza and Link Security Services. Excelled in fostering a positive work environment, reducing employee turnover, and ensuring high standards of cleanliness and security. Skilled in cash handling and customer satisfaction, adept at resolving conflicts and improving operational efficiency.

Overview

5
5
years of professional experience

Work History

Shift Supervisor

Gino Pizza
10.2020 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.

Security Guard

Link Security Services
01.2020 - 09.2020
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.

Education

High School Diploma -

Conestoga College Institute of Technology And Advanced Learning
Kitchener, None
04-2020

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management
  • Customer-oriented
  • Training and mentoring
  • Cash handling expertise
  • Inventory control and record keeping
  • Safety awareness
  • Schedule management
  • Scheduling coordination
  • Continuous improvement

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Shift Supervisor

Gino Pizza
10.2020 - Current

Security Guard

Link Security Services
01.2020 - 09.2020

High School Diploma -

Conestoga College Institute of Technology And Advanced Learning

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Ravneet Kaur