Charankamal Singh
Abbotsford,BC
Summary
Strategic professional in business operations with technical knowledge and critical thinking skills to thrive in sales driven environment. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Overview
5
5
years of professional experience
Work History
Supervisor
Circle K
Mission, British Columbia
08.2021 - Current
- Trained new employees on company policies, job duties, and performance expectations.
- Maintained positive working relationship with fellow staff and management.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Customer Sales Representative
Shell
Mission, British Columbia
08.2019 - 07.2021
- Coordinated in-store displays to match planograms and promote company offerings at and locations.
- Generated regular reports on sales performance metrics for management review.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Operated register, handled cash and processed credit card transactions.
Education
Diploma - Business Administration And Management
Capilano University
North Vancouver, None04-2021
High School Diploma -
Blossoms Convent School
India03-2018
Skills
- Friendly, courteous personality, enjoy working with the coworkers
- Take pride in doing a good job; willing to learn new skills
- Committed to supporting co-workers in order to meet their needs
- Telephone and Email Etiquette
- Ability to maintain a high degree of professionalism, boundaries and confidentiality
- Long term commitment to work ethics
- Possess strong cash handling skills
- Proficient in MS word, excel, outlook and data entry
Certifications
- First aid & AED certification
- Food safe certification
- Non- violent crisis intervention (NVCI) training
- BCLC lottery retailer training
Timeline
Supervisor
Circle K
08.2021 - Current
Customer Sales Representative
Shell
08.2019 - 07.2021
Diploma - Business Administration And Management
Capilano University
High School Diploma -
Blossoms Convent School