Ravneet Kaur
Dartmouth,NS
Summary
Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Focused, detail-oriented Security Guard with more than Number years protecting corporate assets and maintaining safety.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Guard
Securitas Canada
06.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked and verified photo identification prior to granting facility access.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Customer Service and Cook
Subway
10.2022 - 09.2023
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
Cook
Punjabi Haveli
04.2022 - 12.2022
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Customer Service Representative Agent
Answer 365
03.2024 - 04.2024
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled escalated calls, successfully deescalating situations while finding solutions to meet client expectations.
- Managed high call volume, consistently maintaining a professional demeanor and prioritizing customers'' needs.
- Built rapport with clients through active listening, empathy, and understanding of their individual needs.
- Enhanced customer satisfaction by efficiently addressing and resolving their concerns and inquiries.
- Navigated multiple systems simultaneously for efficient information retrieval during live calls with customers.
Education
Guarded - Computer Engineering Technician
Northern Pures College
Scarborough 04.2022
Skills
- Security Regulation Enforcement
- Employee and Visitor Screening
- CPR Certified
- Safety and Security
Certification
- Dispatcher courses
- ● Border crossing process (PAPS, ACE and PARS, ACI) ● Have experience of Load link and booking loads.
- ● Power DAT (Interstate load booking)
- ● Avaal Border crossing Software
- ● Rate Negotiation and customer service
- ● Knowledge of Market rates
- ● Experience in Auto part and meat shipment load
Additional Information
Team-oriented individuals willing to work a flexible schedule, possess excellent communication and interpersonal skills. Desirous of a Dispatcher position to support smooth logistics operations.
Timeline
Customer Service Representative Agent
Answer 365
03.2024 - 04.2024
Customer Service and Cook
Subway
10.2022 - 09.2023
Cook
Punjabi Haveli
04.2022 - 12.2022
Security Guard
Securitas Canada
06.2021 - Current
Guarded - Computer Engineering Technician
Northern Pures College
Similar Profiles
Mahejbin ShaikhMahejbin Shaikh
Security Team Lead at Securitas CanadaSecurity Team Lead at Securitas Canada
ELSA JOSEELSA JOSE
Security Officer at Securitas CanadaSecurity Officer at Securitas Canada
ASHU JOSHIASHU JOSHI
OPENLANE Gate Security at Securitas CanadaOPENLANE Gate Security at Securitas Canada
Bhumika PahujaBhumika Pahuja
Supervisor of Corporate Security at Securitas CanadaSupervisor of Corporate Security at Securitas Canada
Jonathan LacroixJonathan Lacroix
Tool Room Attendant at CherubiniTool Room Attendant at Cherubini