Ravneet Kaur
Edmonton,AB
Summary
Dedicated and motivated Computer System Technician student with a strong background in security and customer service. Seeking opportunities to leverage technical skills and practical experience in a dynamic and collaborative environment. Observant security guard accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Event Security Guard
Star Security Toronto
- 11.2023
- Crowd Control: Managing and directing the flow of people, ensuring orderly entry and exit, and controlling crowds during the event
- Security Checks Conducting security checks at entrances to ensure prohibited items are not brought into the event, such as weapons or illicit substances
- Emergency Response: Being prepared to respond to emergencies, including medical situations, fires, or security breaches
- This involves knowing emergency procedures and acting swiftly and appropriately in such situations
- Patrolling the Premises: Walking or monitoring specific areas to deter potential issues, and to promptly identify and address any security concerns
- Customer Service: Assisting event attendees, answering questions, and providing guidance or assistance when needed
- Report Writing: Documenting any incidents, disturbances, or actions taken during the event, which may be necessary for post-event analysis or legal purposes.
Security Guard
Royal Bank of Canada, securitas
07.2022 - 03.2023
- Ensure the security and safety of bank premises, employees, and customers by monitoring surveillance cameras and conducting regular patrols
- Respond promptly to alarms, emergencies, and incidents, maintaining a calm and professional demeanor
- Collaborate with team members to enforce security protocols and procedures.
Customer Service Representative
Tim Hortons
01.2022 - 07.2022
- Provided exceptional customer service by taking orders, handling inquiries, and resolving issues with a friendly and patient approach
- Operated cash registers, processed payments accurately, and maintained a clean and organized work environment
- Collaborated with the team to ensure efficient and smooth daily operations of the establishment.
Education
Bachelor of Science in Computer System Technician -
Loyalist College
Toronto, ONSkills
- Appointment Scheduling
- Critical Thinking
- Problem-solving abilities
- CCTV Monitoring
- Physical combat trained
- First Aid Certified
- Security operations
- Patrolling
Certification
First Aid
Languages
Punjabi
Native or Bilingual
English
Native or Bilingual
Hindi
Native or Bilingual
References
Available upon request
Volunteer Experience
Participated in local community clean-up events organized by Loyalist College's Environmental Club.
Timeline
Security Guard
Royal Bank of Canada, securitas
07.2022 - 03.2023
Customer Service Representative
Tim Hortons
01.2022 - 07.2022
Event Security Guard
Star Security Toronto
- 11.2023
Bachelor of Science in Computer System Technician -
Loyalist College
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