Ravneet Kaur
Edmonton,Alberta
Summary
Dynamic and dedicated professional with a strong background in computer programming, web development, and customer service. Seeking a challenging role where I can leverage my technical expertise, communication skills, and problem-solving abilities to contribute to organizational success and personal growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Orane International
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Scheduled office meetings and client appointments for staff teams.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Packaging line Supervisor
Club Coffee
- Led a team of packaging line operators and ensured production goals were met.
- Provide guidance, training, and support to ensure the team meets production goals.
- Addressed conflicts and resolved production-related issues to maintain quality standards.
- Investigate and solve problems related to production delays or quality issues
- Monitor the quality of the coffee packaging to ensure it meets company standards.
- Enhanced employee productivity by providing comprehensive training on packaging machinery and safety protocols.
Merchandising Execution Team
Home Depot
11.2023
- Follow and implement planograms, which are detailed diagrams or layouts that indicate how products should be displayed on shelves
- Work closely with other store teams, such as sales associates, department supervisors and management, to coordinate efforts and ensure a cohesive and efficient store operation
- Ensure that all products are accurately priced and that promotional signage is in place
- Assist in managing inventory levels by conducting regular stock checks, identifying slow-moving items, and reporting discrepancies
- This helps maintain optimal stock levels and prevents overstocking or stockouts.
Sales Associate, Cashier, Customer Service
Home Depot
02.2022 - 11.2023
- Managed cashier duties, ensuring accurate and efficient checkout processes.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Delivered exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming store environment
- Collaborating with other sales associates and store staff to achieve sales goals, sharing knowledge and best practices, and maintaining a positive work environment
- Managing and updating inventory records using Excel
- Conducted inventory counts and ensured accuracy in stock levels
- Participated in inventory management, including restocking shelves and tracking merchandise
- Collaborated with team members to optimize departmental operations.
On Campus Web Tutor
Lambton College
09.2022 - 12.2022
- Collaborated with cross-functional teams to identify and prioritize project needs.
- Assisted peers by fixing mistakes made and by making the idea easier to comprehend and use.
- Problem solvers confront challenges head-on to ensure each task is completed with excellence.
- Change and quickly adapt to different work scenarios.
- Thrive in fast-paced environments.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
Education
Computer Programming Diploma -
Lambton College
Mississauga, On01.2023
Senior Secondary School -
Ambrosial Public School
01.2020
Skills
- Ability to work under pressure
- Time management skills
- Good leadership skills
- Enthusiastic to learn
- Maximizing attention to details and quick learner
- Data Analysis: SQL & Excel
- Programming Frameworks: Build better and responsive web pages with the use of W3CSS and Bootstrap
- JavaScript Programming: Have a good command of Html 5, CSS and JavaScript used for making different login pages, Restaurant Management Website, Simple Calculator
- Python Programming: developed applications using Object-Oriented Python as well as accessing databases with Python with the use Python libraries and frameworks
- Scheduling
- Project Coordination
- Office Management
- Data Entry
- Administrative Support
- Database Administration
- Verbal and written communication
- Customer Service
- Microsoft Office
Certification
Crash Course On Python- By Google
Languages
English
Hindi
Punjabi
Timeline
Merchandising Execution Team
Home Depot
11.2023
On Campus Web Tutor
Lambton College
09.2022 - 12.2022
Sales Associate, Cashier, Customer Service
Home Depot
02.2022 - 11.2023
Receptionist
Orane International
Packaging line Supervisor
Club Coffee
Computer Programming Diploma -
Lambton College
Senior Secondary School -
Ambrosial Public School
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