RAVNEET KAUR

*Process and input al customer orders including the coordination of last-minute shipping requests with the traffic department

*Furnish shipping and tracing information to customer as required.

*Maintain good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoices, shipments,inventory counts, etc, in a courteous and efficient manner.

* Oversee all paperwork associated with orders and maintain the corresponding files Maintain a current and accurate procedure book which details the processing requirements for each account.

• Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
• Replenished office supplies, placing new orders for restocking to maintain inventory.
• Created memos, letters and other documents, fostering internal and external communication.
• Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
• Explained company personnel policies, benefits and procedures to employees or job applicants.

• Compared shipment contents with paperwork to support inventory accuracy and records management.
• Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
• Established transportation cost standards and economical shipping practices.
• Presented and explained work orders to team.
• Estimated project materials, time and staffing requirements based on work orders and job specifications.