Ravneet Kaur
Calgary,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Elementary School Teacher
Gobind Sarvar School
09.2023 - 06.2024
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Evaluated and assessed student progress regularly, providing constructive feedback and adapting teaching methods accordingly.
- Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
Customer Care Manager
Brassex Inc
09.2022 - 08.2023
- Support the frontline staff with scheduled work requirements; resolve critical issues and report non-standard matters to the management.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Handling payments, order pickup and shipment of the orders as a order desk administrator.
- Prepared documentation, reports and logs to identify and manage sales metrics and support process driven activities.
- Performed duties and provided service in accordance with established operating procedures and company policies.
Sales Associate
Old Navy
06.2022 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Handled cash transactions efficiently using the POS payment system, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Ontario College of Teachers Certification -
Ontario College of Teachers
07.2023
Bachelor of Education -
Govt. State College of Education
05.2020
Master of Arts - Economics
Thapar University
07.2018
Master Diploma in Computer Information & System Management -
Excel Net Centre, NCT Govt. of Delhi
05.2016
Bachelor of Arts -
G.S.S.D.G.S. Khalsa College
04.2016
Skills
- Organizational Skills
- Customer Relations
- Friendly, Positive Attitude
- Communication Skills
- Teamwork and Collaboration
- Problem-solving skills
- Fluent in English, Hindi & Punjabi
- Proficient in Microsoft Office, Salesforce
Accomplishments
- Presented a paper titled "Impact and Implications of GST on the Indian Economy" in the 30th National Conference of Haryana Economic Association in the year 2018 held at National Institute of Technology, India.
- Presented a paper titled " Are we heading towards Deglobalization?" in the National Seminar organised by Panjab University Constituent College, India in the year 2018.
- Competed at All India Intervarsity Yoga Championship held at Kurukshetra University, India in the year 2017.
- Awarded with the college colour for two consecutive years by the Khalsa College of Patiala, India in the year 2014 and 2015 respectively.
Languages
English
Hindi
Punjabi
French (Basic)
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