Ravleen Kaur Dhillon
Brampton,ON
Summary
Creating and implementing therapeutic recreation and activation programs. Supporting older adult's living with cognitive impairments or mental health challenges. Addressing the various challenges within the aging process, promoting independence, autonomy and dignity later in life.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fresh Food Associate
Walmart
02.2022 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Trained and mentored junior staff on customer service strategies and techniques.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Social Services Intern
Audmax Community Centre
09.2023 - 12.2023
- Conducted comprehensive assessments to identify client needs and develop appropriate interventions.
- Enhanced client experience by providing empathetic and culturally sensitive support in social services setting.
- Strengthened family bonds through facilitating parenting classes aimed at improving communication skills between parents/guardians and children.
- Facilitated group sessions on various topics, enhancing participant knowledge and promoting skill development.
- Counseled individuals and families regarding mental health, substance abuse, physical abuse, and rehabilitation issues.
Life Enrichment Assistant (Student Placement)
Amica Peel Village
05.2022 - 04.2023
- Facilitated open communication channels between residents, families, and staff regarding ongoing activity programs and individual preferences.
- Contributed to positive living environment by fostering strong relationships with residents, families, and staff.
- Provided necessary assistance during meal times or personal care routines when needed to ensure comprehensive support beyond scheduled activity programming.
- Adapted activities as needed to accommodate varying physical and cognitive abilities, ensuring all residents could participate in programming efforts.
- Mobilized case management system to document service delivery and case progress.
Education
Social Service Worker Gerontology
Seneca College of Applied Arts And Technology
Toronto, ON04.2023
Skills
- Communication
- Time Management
- Computer Skills
- Behavioral support
- Counseling
- Activity Coordination
- Elderly care support
- File Management
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Certification
- Food Handling (2022)
- Pal Care (2023)
Timeline
Social Services Intern
Audmax Community Centre
09.2023 - 12.2023
Life Enrichment Assistant (Student Placement)
Amica Peel Village
05.2022 - 04.2023
Fresh Food Associate
Walmart
02.2022 - Current
Social Service Worker Gerontology
Seneca College of Applied Arts And Technology
- Food Handling (2022)
- Pal Care (2023)
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