Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Ravleen Toor

Ravleen Toor

Stoney Creek,Ontario

Summary

Seasoned Shift Manager and waitress, successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives. Experience stepping into roles and quickly making positive changes to drive company success.

Overview

4
4
years of professional experience

Work History

Shift Lead Manager

Five Guys
Hamilton, ON
01.2020 - Current
  • Completed thorough opening, closing and shift change functions to maintain daily operational standards.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Directed and led employees and team members on effective operations, methods and procedures.

Waitress

Cowabunga Pizza
Hamilton, ON
04.2023 - 06.2023
  • Assisted with food preparation tasks as requested
  • Provided excellent customer service during meal times.
  • Maintained a professional attitude while working in a fast-paced environment.
  • Performed opening and closing side duties including cleaning tables, chairs and floors.

Education

Advertising And Marketing -

Mohawk College of Applied Arts And Technology
Hamilton, ON
04-2026

High School Diploma -

Saltfleet High School
Stoney Creek, ON
06-2019

Skills

  • Opening and Closing Procedures
  • Interpersonal Skills
  • Managing Operations and Efficiency
  • Complex Problem Solving
  • Teamwork and Collaboration
  • Energetic and Enthusiastic
  • Punctual and Reliable
  • Cash Handling

References

References: 

Five Guys General Manger

Amanda Bell 

📞 289-968-4961  

Timeline

Waitress

Cowabunga Pizza
04.2023 - 06.2023

Shift Lead Manager

Five Guys
01.2020 - Current

Advertising And Marketing -

Mohawk College of Applied Arts And Technology

High School Diploma -

Saltfleet High School

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Ravleen Toor