Ravleen Kaur
Surrey
Summary
Adept at elevating kitchen efficiency and customer satisfaction, I honed my cooking and customer service skills at Fraser Health and Golden Samosa Bakery. Specializing in safe food handling and conflict resolution, I consistently improved service delivery, showcasing strong teamwork and an ability to thrive under pressure.
Overview
5
5
years of professional experience
Work History
Cook
Fraser Health
03.2024 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Cook fresh food for residents by keeping their diet in mind.
- Check the temperatures and maintain the checklist.
- Managed a budget by ordering food to requirements.
- Perform all other duties as assigned.
Housekeeping Aide
Fraser Health
02.2024 - 03.2024
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Cleaned the discharged patients rooms, by keeping their precautions in mind.
Food Service Worker
Fraser Health
06.2023 - 01.2024
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Work on a tray line, read menu and plate accordingly.
- Deliver food trays in hospital rooms.
Warehouse Worker
ABL Employment
05.2023 - 06.2023
- Worked as order Picker and Packer.
- Scan the packed orders or shipping.
Customer Service Representative and Supervisor
Golden Samosa Bakery
09.2020 - 05.2023
- I started as a Customer Service Representative and then promoted to Supervisor.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Package Handler
FedEx:Ground
07.2022 - 12.2022
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by scanning implementing proper sorting and organizing technique.
Pizza Maker
Freshslice Pizza
05.2021 - 06.2021
- Topped pizzas with right ingredients, prepare raw material for cooking and prepare dough.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Deliver Pizzas as well during peak hours.
Cleaner
Major Building
07.2020 - 09.2020
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Customer Service Representative
Golden Samosa Bakery
12.2019 - 12.2019
- Responded to customer requests for products, services, and company information.
Order Packer
ITS Staffing Solutions
11.2019 - 11.2019
- Improved order accuracy by diligently following packing guidelines and double-checking items before packaging.
- Met or exceeded daily quota targets through focused time management and prioritization of tasks.
Pizza Maker ( on Training )
Dominos's Pizza
09.2019 - 10.2019
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Attend phone calls and take orders.
Education
Culinary Arts
Vancouver Community College
Vancouver, BC04.2021
High School Diploma -
Hans Raj Mahila Maha Vidhyalya
Punjab, India06.2018
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Strong attention to safe food handling procedures
- Cooking techniques
- Works Well Under Pressure
- Teamwork and Collaboration
- Recipes and menu planning
- New Hire Training
Languages
English
Professional Working
Timeline
Cook
Fraser Health
03.2024 - Current
Housekeeping Aide
Fraser Health
02.2024 - 03.2024
Food Service Worker
Fraser Health
06.2023 - 01.2024
Warehouse Worker
ABL Employment
05.2023 - 06.2023
Package Handler
FedEx:Ground
07.2022 - 12.2022
Pizza Maker
Freshslice Pizza
05.2021 - 06.2021
Customer Service Representative and Supervisor
Golden Samosa Bakery
09.2020 - 05.2023
Cleaner
Major Building
07.2020 - 09.2020
Customer Service Representative
Golden Samosa Bakery
12.2019 - 12.2019
Order Packer
ITS Staffing Solutions
11.2019 - 11.2019
Pizza Maker ( on Training )
Dominos's Pizza
09.2019 - 10.2019
Culinary Arts
Vancouver Community College
High School Diploma -
Hans Raj Mahila Maha Vidhyalya
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