Ravkirat Virk
Edmonton,Canada
Summary
Experienced professional with 9+ years of progressive leadership in retail and property management. Demonstrated excellence in operations, team building, and strategic planning. Focus on enhancing tenant and customer satisfaction through innovative solutions and efficient resource management. Expertise in inventory control, staff training, and conflict resolution to drive business success and operational excellence.
Overview
9
9
years of professional experience
Work History
SITE MANAGER
Broadstreet Properties Ltd
Edmonton, Canada
02.2020 - Current
- Streamlined administrative functions, enhancing site office efficiency
- Provided prompt response to emergency situations, ensuring tenant safety
- Collaborated with the Leasing team to meet vacancy goals, improving occupancy rates
- Managed move-in and move-out logistics, reducing downtime and improving tenant experience
- Conducted detailed inspections, identifying necessary repairs and replacements
- Optimized resource scheduling for suite readiness, accelerating tenant turnover
- Implemented rent collection strategies, improving payment timeliness
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols
ASSISTANT MANAGER
GAP
Banff, Canada
04.2018 - 01.2020
- Managed payroll processing and scheduling for a team of 35-50, optimizing labor budget distribution
- Implemented store opening and closing procedures in line with company standards, enhancing operational efficiency
- Recruited and trained new employees, fostering a skilled and efficient workforce
- Boosted customer experience and location's UPT by introducing new product categories and resolving customer issues proactively
- Exceeded targets by developing innovative solutions, preparing detailed reports, and coaching staff on problem-solving
- Boosted UPT by introducing strategic product categories and coaching staff on customer service
SALES SUPERVISOR
Hudson's Bay
Banff, Canada
09.2016 - 03.2018
- Supervised sales operations, ensuring optimal product availability and pricing accuracy
- Exceeded daily sales targets by fostering a motivated and competitive team environment
- Trained new hires, instilling company values and operational knowledge
- Managed financial responsibilities including float counting and secure depositing
- Enhanced customer experience through proactive communication and problem-solving
- Ensured inventory accuracy through meticulous audits, reducing discrepancies
- Elevated store atmosphere by championing excellent customer service and team morale
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
Education
Diploma - Hospitality Business and Tourism Management
Saskatchewan Polytechnic
SaskatoonSkills
Enrolled in RECA ( Passed Fundamentals )
RECA Residential - In Progress
Proficient using Yardi(RMS)
References
Available upon request
Timeline
SITE MANAGER
Broadstreet Properties Ltd
02.2020 - Current
ASSISTANT MANAGER
GAP
04.2018 - 01.2020
SALES SUPERVISOR
Hudson's Bay
09.2016 - 03.2018
Diploma - Hospitality Business and Tourism Management
Saskatchewan Polytechnic