Ravkirat Singh
Calgary,Alberta
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Have own vehicle can easily make the commute (class 5 license)
Skilled Dispatcher focused on keeping delivery and customer service operations on track. Thoroughly monitors traffic patterns and adjusts driver routes for efficiency. Well-liked by drivers and administration.
Overview
2
2
years of professional experience
Work History
Dispatcher
Coastal Pacific Express
05.2022 - 10.2022
- Directed dispatching, routing and tracking of 20-30 fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize over 40-50 daily calls.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
Sales Representative
Jio Mobile
05.2021 - 04.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Developed and delivered engaging sales presentations to convey product benefits.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Sales Representative
Primus
10.2022 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Cold-called leads and closed large number of new sales over several months.
Education
Advanced Diploma - Advanced 3d Animation And Modeling
Bow Valley College
Calgary, AB08.2024
Advanced Diploma - Ad3dedge Plus
Maya Academy of Advanced Cinematics
Ludhiana08.2021
High School Certificate - Journalism And Mass Communication
B.C.M Arya Model Sr Sec School
Ludhiana06.2021
Skills
- Closing Sales
- Sales Representation
- Post-Sales Support
- Microsoft PowerPoint
- Microsoft Access
- Online Chat
- Feedback Collection
- Mobility Devices
- Traffic Monitoring
- Dispatch Recordkeeping
- Fleet Dispatching
- Updating Logs
- Trucking Dispatching
- Driver Support
- Dispatching Workers
- Adjusting Routes
- Routing Orders
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Professional Working
Timeline
Sales Representative
Primus
10.2022 - Current
Dispatcher
Coastal Pacific Express
05.2022 - 10.2022
Sales Representative
Jio Mobile
05.2021 - 04.2022
Advanced Diploma - Advanced 3d Animation And Modeling
Bow Valley College
Advanced Diploma - Ad3dedge Plus
Maya Academy of Advanced Cinematics
High School Certificate - Journalism And Mass Communication
B.C.M Arya Model Sr Sec School
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