Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ravishri Shivhare

Moose Jaw,SK

Summary

Seeking a Recruiter position in Staffing Industry where I can utilize my skills and abilities while being resourceful and innovative to meet the employer’s expectations.

Experienced with employee relations and recruitment processes. Utilizes strategic approaches to enhance team collaboration and effectiveness. Track record of successfully managing conflict resolution and talent acquisition.

Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Recruiting and HR Coordinator

Armour Transportation Systems
06.2022 - 06.2024
  • Reports to Director of Human Resources.
  • Work closely with hiring managers to plan, coordinate, and execute the recruitment process for all corporate vacancies. This includes preparing job postings, screening, and shortlisting candidates, completing background and reference checks, and extending employment contracts to selected candidates.
  • Work closely with the new hire, hiring manager, and payroll department to ensure all new hire paperwork, and onboarding & orientation information is complete throughout the hiring process.
  • Train hiring manager by setting up a meeting to make them understand the process of hiring and training
  • Involved in full cycle recruitment for Terminal Manager, Terminal Supervisor, Terminal clerk, Admin clerk, office clerk, payroll department, compliance department, driver trainer, Mechanics as well.
  • Attained conferences, Job fair for Corporate and Mechanics
  • Responsible for maintaining accurate records for the Human Resource Department in accordance with the company's approval policy for hiring managers to manage appropriate staffing levels when requesting to hire individuals for their respective departments/divisions.
  • Organize and participate in virtual and in person hiring events/job fairs
  • Conduct exit interviews to gain a more in-depth understanding of turnover.
  • Provide administrative support to the HR Department for all HR activities, projects, and initiatives, including daily administrative duties to record, update, and organize employee records.
  • Keep sheet up to date for the employee status of quitting, dismissed, terminated, hired, job change.
  • Coordinating with hiring manager for preparing training plan prior to the start date of the new hire and share it with new hire to let them know how their training looks like
  • Submitting request to IT to make sure the new hire has the access to the required software’s and equipment needed on their first day
  • Sending bonus details to payroll for new hired technicians
  • Review resume for Diesel mechanic and involved in the full recruitment cycle for technician
  • Involved in the full recruitment cycle for Interns. Make relationship with different university and colleges for Intern hiring and be the main point of contact for them.
  • Complete the exit Interview
  • Involved with the hiring if required to be done with staffing agencies
  • Prepare letters for group insurance. Calculate the group insurance pending for the employee are on leaves. Sent letter to the employee to complete the pending payment for GI
  • Involved in filing Provincial Residency with HR Generalist
  • Keep sheets up to date for the employee who are on leave of absence.
  • Full recruitment cycle for corporates hiring.
  • Keep record of updated work permit from existing employee
  • Be the main point of contact for filling wage reimbursement for the company.
  • Make strategies to attract new hires and better the process
  • IOS Solution Jan 2023 – April 2023

US IT/NON-IT RECRUITER

Mindlance Inc.
12.2020 - Current
  • Performed full Recruitment Life Cycle for multiple clients such as GE (General Electric), BAYER, PPD, ABC, Nestle, Nike, labcorp Cigna, Avontor, Thales starting from understanding of client’s requirements, making search strings by using Booleans logic, sourcing resume, screening resume, calling candidates, discussing about client requirements, negotiating pay rates, closing the candidates, formatting resume as per client standard, making final submission, coordinating with team lead, sending rate and resume confirmation email to the candidate, submitting candidates on the client portal, and follow up Interview, offer and joining of the candidate.
  • Sourced and screened resumes of different candidates from various job portals like Career Builder, Monster, Job Diva, and Indeed.
  • Performed cold calling to the applicants, informed about Job duties, responsibilities, compensation, benefits, work schedules, working conditions, company policies, promotional opportunities and other related information.
  • Conducted technical screening of the candidates over phone and rate on their technical skills, communication skills and finally short list best of them and submit on the client portal.
  • Worked as an independent recruiter and prepared daily, weekly and monthly reports which cover the total call, submission, interview, offer and joining status of the candidates.
  • Proficiently used MS Word, Excel, Power point, Microsoft Office, Outlook.

Customer service professional Phone/Chat

Purolator Inc.
06.2021 - 06.2022
  • Receiving and placing customer service telephone calls.
  • Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.
  • Resolving customer complaints
  • Opening trace
  • Scheduling pickups
  • Transferring call to the department
  • Dealing with customer through chat
  • Taking 100+ calls daily
  • Worked in chat department as well and can chat 4+ customer at a same time

Interviewer

Logit Group
02.2021 - 05.2021
  • Calling candidate and interviewing them for the topics like coming Elections, Covid 19 Government performance etc
  • Submitting report to the manager

US IT/Non-IT Recruiter

Lancesoft India Pvt. Ltd.
04.2018 - 09.2019
  • Performed full Recruitment Life Cycle for multiple clients such as GE (General Electric), Ricoh-Ikon, UPS, Conduent, Paychex, CTDI; Starting from understanding of clients requirements, making search strings by using Booleans logic, sourcing resume, screening resume, calling candidates, discussing about client requirements, negotiating pay rates, closing the candidates, formatting resume as per client standard, making final submission, coordinating with team lead, sending rate and resume confirmation email to the candidate, submitting candidates on the client portal, and follow up Interview, offer and joining of the candidate.
  • Sourced and screened resumes of different candidates from various job portals like Career Builder, Monster, JobDiva, and Indeed.
  • Performed cold calling to the applicants, informed about Job duties, responsibilities, compensation, benefits, work schedules, working conditions, company policies, promotional opportunities and other related information.
  • Conducted technical screening of the candidates over phone and rate on their technical skills, communication skills and finally short list best of them and submit on the client portal.
  • Worked as an independent recruiter and prepared daily, weekly and monthly reports which cover the total call, submission, interview, offer and joining status of the candidates.
  • Proficiently used MS Word, Excel, Power point, Microsoft Office, Outlook.
  • Used tools like CareerBuilder, Monster, Indeed ATS: JobDiva, Sixthsense
  • Worked on VMS tools like Fieldglass, WorkNexus, Iqnavigator, Acceleration, Pinnacle

Sales Customer Service Representative

VOXDATA Solutions Inc.
10.2019 - 02.2019
  • Handling outgoing calls in a positive, sincere, and energetic manner.
  • Obtaining, updating, and confirming customer information with great care and confidentiality.
  • Actively matching the needs of the client with the products or services we offer.
  • Attentively listen to the customers and ask the right questions to recommend the best products.
  • Take ownership of the customer’s problems and follow up on resolutions.
  • Promoting the sale of group insurance products to eligible customers.
  • Showing strong level of collaboration and teamwork with my colleagues.

Backend Executive

09.2017 - 02.2018
  • Calling customers to provide resolution which was not resolved by Customer care executive.
  • Refunding amount to customers bank account/Wallet as per their need for the delayed or non-delivered products.
  • Scheduled technician’s visit to customer premises for onsite resolution.
  • On-call troubleshooting of gadgets like phone, laptops, tablets or other electronic Items.
  • Coordinating with sellers regarding customer’s product issues.
  • Coordinating with delivery persons to reschedule delivery of products as per customer order.
  • Prepared data of customer inquiries & given resolution
  • Handled impatient & aggressive customers & provided timely resolution to their queries.

Customer Care Executive

Teleperformance
07.2017 - 08.2017
  • Answered incoming customer phone calls & taken appropriate action for each call.
  • Maintained customer satisfaction ratings based on explicit criteria set forth by the company
  • Attended mandatory training sessions to stay updated on product or company policy changes
  • Used company policies to determine if there can be immediate resolution to a customer issue requires managerial input.
  • Input data into company computer platform to keep each customer record updated.

Education

Maters - organizational management

Crandall university
Moncton, NB
04.2022

PG Diploma - Logistics & Transportation Mgmt.

Cegep de la gaspesie et des iles
Montreal, QC
01.2020

Bachelor of Commerce - undefined

IPS Academy affiliated to DAVV
Indore, MP
01.2017

Skills

  • Truck Mate,
  • CareerBuilder,
  • Monster, Indeed
  • ATS: JobDiva, Sixthsense, Fieldglass, Work Nexus, Navigator, Acceleration, Pinnacle, Vid Recruiter,
    Citirix, payworks,
  • Recordkeeping
  • Maintains confidentiality
  • Employee relations
  • Microsoft office and docusign
  • New employee orientations
  • HR policies compliance
  • Benefits administration
  • Confidential document control
  • Onboarding coordination
  • Benefits and payroll coordination
  • Superb interpersonal skills
  • Background checks
  • Talent acquisition
  • Exit interviews
  • Exceptional communicator
  • Customer relations
  • Human resources management
  • Payroll administration
  • Report generation
  • Payroll processing
  • Recruiting
  • Company organization
  • Performance evaluation
  • Online position posting
  • Staff recruiting and retention
  • Payroll coordination
  • Negotiation
  • Staff management
  • Workforce planning
  • Compensation analysis
  • Training programs
  • Fluent in English
  • Training development
  • Recruitment strategies
  • People-oriented
  • Employee engagement
  • Recruitment life cycle
  • Orientation preparation
  • Microsoft office suite expert
  • Interviewing techniques
  • Problem-solving
  • Hiring and onboarding

Languages

English, Hindi

Certification

Professional Recruiting Certificate

Timeline

Recruiting and HR Coordinator

Armour Transportation Systems
06.2022 - 06.2024

Customer service professional Phone/Chat

Purolator Inc.
06.2021 - 06.2022

Interviewer

Logit Group
02.2021 - 05.2021

US IT/NON-IT RECRUITER

Mindlance Inc.
12.2020 - Current

Sales Customer Service Representative

VOXDATA Solutions Inc.
10.2019 - 02.2019

US IT/Non-IT Recruiter

Lancesoft India Pvt. Ltd.
04.2018 - 09.2019

Backend Executive

09.2017 - 02.2018

Customer Care Executive

Teleperformance
07.2017 - 08.2017

PG Diploma - Logistics & Transportation Mgmt.

Cegep de la gaspesie et des iles

Bachelor of Commerce - undefined

IPS Academy affiliated to DAVV

Maters - organizational management

Crandall university

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Ravishri Shivhare