RAVINDRANATH SAI UPPARA
Calgary,Canada
Summary
Results-driven Supply Chain and Logistics Professional with 4+ years of experience in order fulfillment, inventory management, and cross-functional coordination. Skilled in ERP systems, reporting, and billing, with a strong service-oriented mindset. Proven ability to manage customer-facing logistics, coordinate carriers, and ensure timely delivery while optimizing processes and supporting operational excellence in fast-paced environments. Known for reliability, problem-solving skills, and approach to challenges
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse & Supply Chain Associate
Wickerland Patio
10.2024 - Current
- Operated forklifts and material handling equipment safely, ensuring uninterrupted product availability and on-time deliveries.
- Coordinated daily logistics activities with sales teams, warehouse operations, and third-party transportation partners to ensure on-time and accurate deliveries.
- Communicated proactively with contract carriers and drivers to manage delivery timelines, resolve delays, and optimize transportation efficiency.
- Managed billing and invoicing support tasks, including accurate documentation, shipping reconciliation, and Bills of Lading entry.
- Utilized SAP ERP to create purchase orders, update delivery schedules, track order status, and manage stock data.
- Gained hands-on experience in new product launches, assortment changes, and exit strategies, learning how to ensure seamless customer transitions and maintain inventory accuracy.
- Maintained a clean, safe warehouse environment and ensured all equipment was checked and in working order.
- Built strong cross-functional relationships with Sales, Logistics, Operations, and external partners to ensure smooth daily execution.
Seasonal Sales Associate
RONA+
10.2023 - 07.2024
- Supported logistics operations by coordinating in-store product flow during peak retail seasons.
- Acted as a primary point of contact for customers, coordinating order placement, delivery scheduling, and issue resolution to meet service level expectations.
- Responded to customer inquiries and complaints with professionalism, providing timely follow-ups and escalating issues when required.
- Collaborated with Sales, Logistics, and Operations teams to align customer demand with terminal stock and transportation availability.
Junior Marketing Manager
Vasanth Agri Biotec
12.2021 - 12.2022
- Collaborated closely with sales and operations teams to match customer requirements with service implementation, enhancing customer experience and brand trust.
- Managed inventory forecasting and maintained supply availability during high-demand seasons.
- Worked in a client-facing position, collecting feedback and insights to assist in customer-centric marketing and communication strategies.
- Gained end-to-end understanding of the business from production to distribution, using this knowledge to communicate value clearly to customers and stakeholders.
Internship Student
Hi-Field Organics
01.2020 - 01.2021
- Delivered essential fertilizers, pesticides to customer locations, supporting last-mile distribution and ensuring timely product availability.
- Conducted product briefings and usage demonstrations for customers, ensuring safe handling, regulatory compliance, and effective product utilization.
- Assisted in logistics planning for rural and remote delivery routes, aiding in effective supply chain execution and enhanced service coverage.
- Handled customer concerns quickly and professionally through calls and messages, following up and escalating issues when needed to ensure a positive customer experience.
Education
Post-Graduate Diploma - Supply Chain Management
SAIT
Canada01.2025
Post-Graduate Diploma - Project Management
SAIT
Canada01.2024
Bachelor of Science - Agriculture
SVGI College of Agriculture
India01.2021
Skills
- Inventory Analysis & Forecasting
- Customer Service & Professionalism
- Vendor Relations
- ERP & PO Management
- Shipping & Receiving Operations
- Lean Process Improvement
- Seasonal Demand Planning
- Multi-tasking & Self-Motivated
- Strong Communication Skills
Certification
- Lean Six Sigma Yellow Belt – Process & Quality Improvement
- Disciplined Agile Scrum Master (DASM) – Agile Project Management
- Business Writing for Impact – Professional Communication
- Forklift License (Canada) – Valid through Mar 2028
- Supply Management Program – Hi-Field Organic Inc.
- In Progress: CAPM (PMI) & SCMP (Supply Chain Canada)
Languages
English
Timeline
Warehouse & Supply Chain Associate
Wickerland Patio
10.2024 - Current
Seasonal Sales Associate
RONA+
10.2023 - 07.2024
Junior Marketing Manager
Vasanth Agri Biotec
12.2021 - 12.2022
Internship Student
Hi-Field Organics
01.2020 - 01.2021
Post-Graduate Diploma - Project Management
SAIT
Bachelor of Science - Agriculture
SVGI College of Agriculture
Post-Graduate Diploma - Supply Chain Management
SAIT