RAVINDERPAL SINGH

Brampton,Canada

Summary

Logistics and operations professional with hands-on experience coordinating dispatch, dock operations, and administrative workflows in fast-paced transportation and warehouse environments. Regularly lead shift execution, coordinate drivers and associates, resolve live operational issues, and maintain service levels under pressure. Trusted by management for training, system troubleshooting, and on-floor operational leadership.

Overview

years of professional experience

Work History

Dock Coordinator / Shift Planner (Part-Time)

GAY LEA FOODS

Brampton, Ontario

11.2025 - Current

Plan and assign the daily workload for 10–12 associates based on order priority, production readiness, and outbound schedules.
Release and prioritize orders in the system to support on-time shipping, and reduce last-minute exceptions.
Assign dock doors for loading and unloading to optimize traffic flow, and minimize congestion.
Coordinate with production teams to align staging and availability with shipping requirements.
Resolve inventory and system issues by adjusting execution plans to protect service levels and appointment commitments.

Dock Coordinator / Dispatch Operations (Full-Time)

DB Schenker

Milton, Ontario

12.2024 - Current

Coordinate daily inbound and outbound operations, including driver flow, dock door assignments, trailer movements, and time-sensitive appointments.
Serve as the primary point of contact for drivers and floor teams, resolving dispatch, documentation, and execution issues during live operations.
Manage shipping and receiving documentation to ensure accuracy for billing, claims, and compliance follow-up.
Troubleshoot system and inventory exceptions (shorts, holds, mismatches), and communicate corrective actions to operations to prevent delays.
Train and onboard new hires on dispatch workflows, documentation standards, and system navigation.
Regularly lead shift execution and on-floor decision-making during management coverage periods, coordinating priorities, reallocating tasks, and acting as the escalation point to maintain service continuity.

Office Administrator / Exam Supervisor (IELTS / CE

BITTS Testing Services

Moncton, New Brunswick

04.2023 - 11.2024

Supervised, regulated examination sessions for 50+ candidates, ensuring strict compliance with IELTS/CELPIP protocols and timelines.
Led and coordinated 4–5 invigilators per session, assigning duties, and monitoring execution.
Managed registration, identity verification, seating plans, materials distribution, and post-exam documentation.
Acted as the front-facing authority for candidates and operations, maintaining control, professionalism, and accuracy under pressure.
Coordinated off-site exam logistics, and resolved time-sensitive issues to prevent service disruption.

Education

Associate of Arts - Business

St. Lawrence College

Toronto, ON

12-2023

Skills

Dispatch & Dock Operations
Driver Check-In / Check-Out
Load & Trailer Coordination
Appointment-Based Shipping & Receiving
BOL & Shipping Documentation
Yard & Dock Door Management
Order Release & Prioritization

Inventory Exceptions (Shorts, Holds, OS&D)
Shift Execution & Task Assignment (10–12 associates)
Live Issue Resolution & Escalation
Training & Onboarding
Microsoft Excel, Word, Outlook
Forklift Certified WHMIS
Transportation & Warehouse Systems (TMS / WMS)

KEY CONTRIBUTIONS

Maintained shipment flow during live system and scheduling disruptions through rapid, practical problem resolution.
Earned management trust as a reliable operations lead selected for training, troubleshooting, and shift stability support.
Consistently delivered results in compliance-driven, high-pressure environments with zero tolerance for error.

Timeline