Ravinderjeet Kaur
Surrey,BC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Reservations Manager
U-Haul
Vancouver, BC
09.2021 - Current
- Managing and closing reservation calls to increase bookings by maintaining strong knowledge of company products and services.
- Strategically managing warehouse in compliance with company's policies and vision Overseeing receiving, warehousing, distributing and maintaining operations
- Setup layout and ensure efficient space utilization
Initiating, coordinating and enforcing optimal operational policies and procedures Maintaining standards of health and safety, hygiene and security - Managing stock control and reconciling with data storage system
Recruiting, selecting, orienting, coaching and motivating employees
Gained extensive knowledge in data entry, analysis and reporting. - Streamlined and monitoring quality programs to alleviate overdue compliance activities.
- Training personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Resolving staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Communicating clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Shift Supervisor
Starbucks
Surrey, BC
08.2021 - Current
- Perform cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Maintain accurate records of daily transactions and deposits.
- Review employee time sheets for accuracy prior to submitting them for payroll processing.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Resolve customer complaints in a timely manner and reported issues to senior management.
- Educated customers about offerings, promotions and pricing to boost sales.
Education
MBA - Business Administration
University Canada West
Vancouver, BC06-2021
Skills
- Customer Satisfaction
- Time Management
- Phone Etiquette
- Sales
- Invoice Processing
- Communication Skills
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Certification
- Emergency First Aid & CPR/AED Level C
References
References available upon request.
Timeline
Reservations Manager
U-Haul
09.2021 - Current
Shift Supervisor
Starbucks
08.2021 - Current
MBA - Business Administration
University Canada West
- Emergency First Aid & CPR/AED Level C
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