Ravinder Singh Jhajj
Calgary,Canada
Summary
Responsible Night Auditor offering expertise in financial administration and hospitality services. Adaptable in handling diverse customer and business issues. Well-organized, reliable, and focused on long-term business success. Experienced professional offering proven expertise in overseeing front desk operations and completing accurate daily reconciliations. Strengths include account audits, guest billing and end-of-day reporting. Diligent, meticulous, and hardworking team player. Organized hospitality professional with dynamic attitude and strong desire to serve public. Seeking role as Night Auditor in busy hotel. Reliable Night Auditor with superb expertise in balancing accounts, bill paying and financial forecasting. Trained in financial analysis with excellent mathematical skills and accuracy. Known for professionalism, resourcefulness, and multitasking skills.
Diligent [Desired Position] with extensive experience in managing inventory and ensuring timely order fulfillment. Proven track record of maintaining high level of accuracy and efficiency in fast-paced environments. Demonstrated ability to use organizational skills and attention to detail to meet team goals.
Experienced with warehouse operations, including order picking and inventory management. Utilizes knowledge of warehouse management systems to ensure accurate and timely order fulfillment. Track record of maintaining high levels of accuracy and efficiency in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Order Picker
Laxmi House of Spices
02.2024 - Current
- Operated order picking equipment to efficiently locate and retrieve items for shipment.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to streamline order fulfillment processes.
- Inspected incoming goods for quality assurance before storage or distribution.
- Trained new hires on safe handling practices and operational procedures.
- Coordinated with shipping and receiving departments to ensure timely deliveries.
- Monitored stock levels and reported discrepancies to management for resolution.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Excellent communication skills, both verbal and written.
Delivery Driver
Neverland transport
10.2022 - 05.2024
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Assisted warehouse personnel in packing orders when necessary.
- Ensured accurate completion of all paperwork associated with deliveries.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
Front Desk Agent
Laquinta Inn
05.2020 - 10.2022
- Answered phone calls from guests requiring assistance or information about hotel services.
- Greeted guests upon arrival and provided assistance with check-in and check-out procedures.
- Handled all cash transactions securely according to company policies and procedures.
- Maintained an accurate logbook of room availability status updates each hour during shift.
- Processed check-ins and check-outs of guests accurately in the hotel's computer system.
- Utilized problem solving skills when confronted with difficult situations involving customers or personnel.
- Ensured that all paperwork was processed properly before closing out shift.
- Informed housekeeping department when rooms were ready for cleaning after checkout.
- Greeted guests upon arrival and provided information regarding hotel services, amenities, and local attractions.
- Coordinated with other departments such as maintenance or housekeeping when necessary.
- Inspected guestrooms upon request for any maintenance issues needing attention.
- Balanced daily revenue and prepared end-of-shift reports for management review.
- Performed nightly audit functions such as verifying account balances are correct.
- Audited all accounts receivable postings to ensure accuracy of charges to guest folios.
- Verified valid forms of payment including credit cards, cash, checks, or other authorized methods.
- Responded quickly to emergency situations by contacting appropriate personnel immediately.
- Communicated effectively with fellow staff members in order to provide seamless service delivery.
- Resolved guest complaints promptly and professionally with a focus on customer satisfaction.
- Monitored security camera footage in order to ensure safety of guests and staff members alike.
- Assisted in maintaining the cleanliness of the front desk area and lobby throughout shift.
- Managed wakeup calls for departing guests according to their requested times.
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.
Front Desk Night Auditor
Super 8
11.2019 - 05.2020
- Answered phone calls from guests requiring assistance or information about hotel services.
- Greeted guests upon arrival and provided assistance with check-in and check-out procedures.
- Handled all cash transactions securely according to company policies and procedures.
- Maintained an accurate logbook of room availability status updates each hour during shift.
- Processed check-ins and check-outs of guests accurately in the hotel's computer system.
- Ensured that all paperwork was processed properly before closing out shift.
- Informed housekeeping department when rooms were ready for cleaning after checkout.
- Utilized problem solving skills when confronted with difficult situations involving customers or personnel.
- Greeted guests upon arrival and provided information regarding hotel services, amenities, and local attractions.
- Coordinated with other departments such as maintenance or housekeeping when necessary.
- Inspected guestrooms upon request for any maintenance issues needing attention.
- Performed nightly audit functions such as verifying account balances are correct.
- Balanced daily revenue and prepared end-of-shift reports for management review.
- Verified valid forms of payment including credit cards, cash, checks, or other authorized methods.
- Audited all accounts receivable postings to ensure accuracy of charges to guest folios.
- Responded quickly to emergency situations by contacting appropriate personnel immediately.
- Resolved guest complaints promptly and professionally with a focus on customer satisfaction.
- Monitored security camera footage in order to ensure safety of guests and staff members alike.
- Provided concierge services such as dining reservations or transportation arrangements to guests as needed.
- Assisted in maintaining the cleanliness of the front desk area and lobby throughout shift.
- Managed wakeup calls for departing guests according to their requested times.
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.
Education
High School Diploma -
George Brown College
Toronto, ON04.2022
Skills
- Mileage Tracking
- Load Balancing
- Order Verification
- Package scanning
- Dispatch Communication
- Payment Collection
- Vehicle Maintenance
- GPS Navigation
- Customer Service
- Problem-Solving
- Reporting capabilities
- Financial Reporting
- Lobby Housekeeping
- Occupancy Rates Analysis
- Balancing Transactions
- Balancing accounts
- Night Audit Reports
- Order picking and processing
- Order picking
- Product picking
- Picking accuracy
- Warehouse safety
- Warehouse operations
- Product packing
- Loading and unloading
- Packing and shipping
- Forklift operation
- Shipping and receiving
- Pallet jack operation
- Work area maintenance
- Shipping and packaging
- Pallet arrangement
- Heavy lifting
- Product location
- Forklift driving
- Product transport
- Pick lists
- Staff management
- Mentoring and training
- Route logs
- Boxing and labeling
- RF gun operation
- Work order prioritization
- Merchandise restock
- RF scanning devices
- Labeling and stocking
- Shipping oversight
- Time management
- Inventory management
- Workload prioritization
- Team collaboration
- Troubleshooting techniques
- Record keeping
- Product Inspections
- Order verification
- Manual dexterity
- Order ticket reading
- Pallet jack usage
- RFID scanning
Languages
English: Professional
Punjabi: Professional
Hindi: Professional
Timeline
Order Picker
Laxmi House of Spices
02.2024 - Current
Delivery Driver
Neverland transport
10.2022 - 05.2024
Front Desk Agent
Laquinta Inn
05.2020 - 10.2022
Front Desk Night Auditor
Super 8
11.2019 - 05.2020
High School Diploma -
George Brown College
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