Ravinder Singh
Prince George,BC
Summary
Dedicated professional with a strong background in customer service and security monitoring. Proven skills in transaction processing and inventory management. Committed to enhancing safety and providing exceptional service.
Proactive sales associate and former security guard with a focus on customer engagement and safety protocols. Strong background in transaction processing and inventory management, ready to contribute to a dynamic team.
Overview
4
4
years of professional experience
Work History
Sales Associate
7-Eleven
Prince George, British Columbia
02.2025 - Current
- Operated cash register and processed transactions accurately and efficiently.
- Stocked shelves and organized inventory to maintain store appearance and accessibility.
- Monitored product freshness and rotated stock to reduce waste and ensure quality.
- Provided exceptional customer service by addressing concerns and resolving issues promptly.
- Greeted customers and provided exceptional customer service.
Customer Service Representative
Addatech
Laval, Quebec
02.2024 - 11.2024
- Collaborated with team members to resolve complex customer issues promptly.
- Managed incoming calls, directing them to appropriate departments when necessary.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong relationships with customers by providing personalized assistance and support.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Unarmed Security Guard
Mittal Mall
Bathinda,Punjab, Punjab
01.2022 - 08.2023
- Monitored access points and ensured proper identification of all visitors.
- Patrolled assigned areas to maintain safety and deter potential incidents.
- Responded to alarms and emergency situations with appropriate protocols.
- Provided excellent customer service while interacting with staff and visitors.
- Performed foot patrols around the property to ensure safety and security of personnel and visitors.
- Observed all entrances for any signs of criminal activities or trespassers.
- Maintained accurate records of daily occurrences including shift logs and incident reports.
Education
Hospitality Management
City Unity College
Cyprus, EU12-2020
High School Diploma -
Guru Kashi Public Senior Secondary School
Bathinda, Punjab06-2018
Skills
- Security monitoring
- Case management
- Security needs assessment
- Customer service
- Transaction processing
- Inventory management
- Security protocols
- Clerical support
- Multi-line phone talent
- Documentation
- POS systems expert
- Shipping and receiving
- Hospitality and accommodation
Languages
English
Professional
Greek
Limited
Punjabi
Professional
Availability
- Full time
Timeline
Sales Associate
7-Eleven
02.2025 - Current
Customer Service Representative
Addatech
02.2024 - 11.2024
Unarmed Security Guard
Mittal Mall
01.2022 - 08.2023
Hospitality Management
City Unity College
High School Diploma -
Guru Kashi Public Senior Secondary School
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