BALSIMRANJIT KAUR
Brampton,Canada
Summary
Seeking a job that utilizes my talents and skills to contribute meaningfully to an organization's objectives. Driven by the pursuit of career advancement and personal growth, I am eager to seize excellent opportunities that align with my aspirations.
Overview
6
6
years of professional experience
Work History
Supervisor
PIZZA FIAMMA
Brampton, ON, Canada
02.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Customer Service Representative
Toronto Pearson Airport
Toronto, Canada
09.2023 - 12.2023
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cook
Subway
Hoshiarpur , Punjab, India
05.2019 - 12.2022
- Maintained food safety and sanitation standards.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Education
Graduation in Business - Business
Nisgara College Toronto School of Management
Toronto, ON08.2024
Commerce
CBSE Board
Hoshiarpur, Punjab, India03.2020
10th - High School
CBSE Board
Hoshiarpur, Punjab, India01.2018
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Relationship building
- Software experience
- Teamwork and collaboration
- Problem-solving
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Experience
Supervisor, PIZZA FIAMMA, Fathe Tobin Torbram, Brampton, ON, MM/DD/YY, MM/DD/YY, Customer Service Representative, Toronto Pearson Airport, 01/01/23, 12/31/23, Intern, All India Radio, NEWS SERVICES DIVISION, MM/DD/17, MM/DD/17, Voice Programs, Indraprastha channel, All India Radio, MM/DD/18, MM/DD/18, Intern, DOORDARSHAN, Production, MM/DD/18, MM/DD/18, Marketing Intern, 92.7 BIGFM, Delhi, MM/DD/19, MM/DD/19, Social Media Manager, Law Firm, MM/DD/20, MM/DD/20
Extracurricularachievements
- Won 2nd and 3rd Prize in zonal singing competition at school level.
- Awarded 3rd Prize at interschool dance competition.
- Won 1st Prize in National Olympiad of Hindi at school Level.
Personal Information
Hobbies: Cooking, Content writing, Helping people for free
Timeline
Customer Service Representative
Toronto Pearson Airport
09.2023 - 12.2023
Supervisor
PIZZA FIAMMA
02.2023 - Current
Cook
Subway
05.2019 - 12.2022
Graduation in Business - Business
Nisgara College Toronto School of Management
Commerce
CBSE Board
10th - High School
CBSE Board