Anvita Puri
2908 Brunswick Street, Halifax,NS
Summary
Dedicated and meticulous Solutions Consultant with over a year of experience excelling at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Flexible and focused team player with expertise in customer relationship management, document control, time management, and complex problem-solving. Dependable self-starter seeking to leverage background into multiple roles with a progressive organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Travel Consultant
Teleperformance Pvt Ltd
Halifax, NS
09.2022 - Current
- Optimized client travel economy using Sabre Travel Network to locate best value reservations.
- Corresponded with airline employees to verify accuracy of advertised rates and inquire as to availability of fares lower than publicly advertised.
- Leveraged travel booking system to process travel requests, update client information and print final documents.
- Supervised performance of other company consultants to achieve intra-departmental consistency in quality of service.
Barista Supervisor
Starbucks
Sydney, NS
05.2022 - 08.2022
- Supervised team of employees, maintaining a positive and productive atmosphere to enhance employee experience.
- Monitored stock levels of coffee beans, cups, lids, and other supplies needed for the shop.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
Team Leader, Sales Operations
Paradigm Pvt Ltd
Mumbai, India
09.2018 - 02.2022
- Created and maintained documentation on sales processes, policies, and training materials and assisted with onboarding new talent.
- Ensured compliance with company policies related to safety, security, and privacy regulations.
- Conducted in-depth research on competitor trends, products, and services.
- Owned CRM platform and built and standardized business reporting for strategic analysis and internal business review.
Education
Bachelor in Business Administration - Banking And Finance
Mumbai University
India04-2018
Post-Baccaleurate Diploma - Business Management
Cape Breton University
Sydney, NSSkills
- Complex Problem-Solving
- Creativity and Innovation
- Training and Mentoring
- Exceptional Customer Service
Certification
- TICO Certification
- Sabre Certification
- Salesforce and Lead squared software
Timeline
Senior Travel Consultant
Teleperformance Pvt Ltd
09.2022 - Current
Barista Supervisor
Starbucks
05.2022 - 08.2022
Team Leader, Sales Operations
Paradigm Pvt Ltd
09.2018 - 02.2022
Bachelor in Business Administration - Banking And Finance
Mumbai University
Post-Baccaleurate Diploma - Business Management
Cape Breton University
- TICO Certification
- Sabre Certification
- Salesforce and Lead squared software
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