Ravinder Basram

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
• Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
• Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
• Implemented comprehensive training program for new hires, improving their integration into team and productivity.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Entered data into system and updated customer contacts with information to keep records current.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Managed executive calendars, scheduling appointments and meetings to optimize time management.
• Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
• Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
• Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
• Improved office workflow by redesigning document submission process.
• Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.

• Handled day-to-day accounting processes to drive financial accuracy.
• Reconciled accounts and reviewed expense data, net worth, and assets.
• Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
• Gathered financial information, prepared documents, and closed books.
• Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
• Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
• Used advanced software to prepare documents, reports, and presentations.
• Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
• Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.

Delivered exceptional cooking and client engagement.