Ravinay Jeet
Langley,BC
Summary
Driven Inside Sales Representative recognized for high productivity and efficient task completion. Skilled in customer relationship management, lead generation, and sales strategy implementation. Excel in communication, problem-solving, and adaptability, ensuring seamless interactions with account customers and team members to drive growth.
Overview
28
28
years of professional experience
Work History
Inside Sales Representative
Guillevin International Inc. Surrey Branch
Surrey, BC
11.2019 - Current
- Managing high-value accounts.
- Doing day-to-day sales with special orders.
- Making sure these customers get the best price and available stock.
- Making sure which other electrical wholesalers are in competition with us.
- Finding the right supplier with quality items, at the best price, to be delivered to our valued customers.
- Making sure my work team is involved in collating the order. Packing them properly. And either shipping to the correct job site address, or holding the items for pickup, with proper paperwork attached.
- Managing customers' account payments on a month-to-month basis.
- And making sure what our forecasted sales will be in the next three to six months per customer, and what items we need to stock so that we do not lose sales.
- Be involved with our inventory team so that the current stock showing is correct.
Inside Sales Representative
Gescan Inc.
Surrey, British Columbia
09.2014 - 11.2019
- Prepared detailed sales reports for management review.
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Coordinated with the logistics team to ensure timely delivery of products.
- Listened to customer needs to identify and recommend best products and services.
Store Manager
Summit Tools Coquitlam
Coquitlam, British Columbia
09.2013 - 09.2014
- Developed strategies to maximize sales and profitability.
- Ensured compliance with safety regulations and company policies.
- Recruited, trained and supervised new employees.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
- Assessed operational efficiency of the store's departments.
- Established customer service standards and monitored staff compliance.
- Implemented efficient systems for tracking stock movement.
- Developed relationships with suppliers to negotiate better prices.
- Created weekly work schedules for store personnel.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of employee performance reviews.
- Organized promotional events to increase product awareness.
- Identified opportunities for cost savings through waste reduction initiatives.
- Performed regular price checks to ensure competitive pricing.
- Monitored inventory levels and placed orders to restock shelves.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Monitored employee performance and identified performance gaps for corrective action.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Updated and maintained store signage and displays.
- Prepared staff work schedules and assigned team members to specific duties.
Sales Associate
Summit Tools Burnaby
Burnaby, British Columbia
09.2012 - 09.2013
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Upsold additional items based on customer interests and needs.
- Handled customer complaints in a professional manner.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Provided accurate information about products, prices and services.
- Attended weekly team meetings to review performance goals and objectives.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Worked with fellow sales team members to achieve group targets.
- Collected payments and provided accurate change.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Greeted customers to determine wants or needs.
Zone Manager
Rona Inc, Abbotsford
Abbotsford, British Columbia
09.2008 - 09.2012
- Facilitated communication between stores within the zone regarding best practices.
- Managed budgets and expenses related to zone operations.
- Coached store personnel on selling techniques, customer service standards.
- Reviewed daily sales reports to monitor performance against targets.
- Implemented procedures for inventory control and stock management.
- Identified opportunities for process improvements within the zone's operations.
- Visited stores regularly to assess their performance against set objectives.
- Organized training sessions for store personnel on new product launches and promotions.
- Planned and coordinated events such as trade shows, conferences, or workshops.
- Provided guidance on pricing strategies that would maximize profits while maintaining customer satisfaction levels.
- Analyzed customer feedback to identify areas of improvement for products and services.
- Achieved high retention within assigned zone, maintaining high employee engagement.
- Built and maintained high performing teams by identifying top talent and focusing on growth and development while coaching and mentoring.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Inventory Manager
Rona Inc. Richmond
Richmond, British Columbia
09.2006 - 09.2008
- Participated in annual physical inventories conducted at multiple locations.
- Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
- Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
- Assisted in developing strategies for maintaining appropriate safety stock levels based on historical usage data.
- Resolved issues related to receiving errors such as incorrect quantities or missing items.
- Collaborated with other departments to coordinate supply chain activities and optimize production schedules.
- Performed regular cycle counts to maintain accuracy of inventory records.
- Managed the disposal of surplus or obsolete stock items in a timely manner within budgetary limits.
- Trained and developed staff on proper receiving, processing and stocking procedures.
- Followed operational guidelines to properly unload and stock merchandise.
- Ensured compliance with industry regulations and standards related to inventory management and storage.
- Coordinated with purchasing department to ensure timely replenishment of stock.
- Reviewed inventory stocking levels and helped coordinated return or transfer of excess inventory.
Sales Associate
Rona Inc. Grandview
Vancouver, British Columbia
08.1997 - 09.2006
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintained up-to-date knowledge of store merchandise and policies.
- Demonstrated product features and benefits for customers' needs.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Recommended, selected and located merchandise based on customer desires.
Education
Diploma In Computer Machine Language - Computational Science
Vancouver Community College
Vancouver09-2004
Diploma In Electrical Engineering - Electrical Engineering
Fiji Institute Of Technology (FIT)
Suva, Fiji Islands12-1996
Timeline
Inside Sales Representative
Guillevin International Inc. Surrey Branch
11.2019 - Current
Inside Sales Representative
Gescan Inc.
09.2014 - 11.2019
Store Manager
Summit Tools Coquitlam
09.2013 - 09.2014
Sales Associate
Summit Tools Burnaby
09.2012 - 09.2013
Zone Manager
Rona Inc, Abbotsford
09.2008 - 09.2012
Inventory Manager
Rona Inc. Richmond
09.2006 - 09.2008
Sales Associate
Rona Inc. Grandview
08.1997 - 09.2006
Diploma In Computer Machine Language - Computational Science
Vancouver Community College
Diploma In Electrical Engineering - Electrical Engineering
Fiji Institute Of Technology (FIT)
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