Ravinan Kengeswaran
Toronto,Canada
Summary
Detail-oriented Business Analyst with over 2 years of experience in project coordination and stakeholder management. Demonstrated success in developing governance documentation and facilitating cross-functional communication to align client business needs with strategic objectives. Proven ability to prepare executive materials, manage complex projects, and enhance operational efficiency through streamlined workflows. Skilled in data analysis to support decision-making and drive innovative business solutions that fulfill client and organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Project Coordinator (Human Resources)
SnapSmile
Toronto, Canada
12.2021 - Current
- Developed and documented business processes and governance materials to support the implementation of business strategies, ensuring alignment with client needs
- Led and facilitated stakeholder meetings and workshops, acting as Secretariat to prioritize objectives and ensure follow-up on action items for multiple projects
- Worked closely with leadership to prepare executive business materials, including reports and project briefings, to ensure clarity and manage expectations
- Collaborated with diverse internal teams to identify opportunities for process improvements, increasing productivity by 10% through streamlined workflows and toolkits
- Gathered qualitative and quantitative data for client satisfaction surveys, providing insights that supported decision-making and process adjustments
- Supported the development and implementation of governance policies for internal processes, ensuring solutions met client needs and business objectives
Senior Sales Associate
Rogers Communications
Toronto, Canada
12.2016 - 10.2021
- Coordinated onboarding and training for new employees, developing comprehensive plans and materials that aligned with company governance and operational standards
- Managed client communications and provided solutions to customer issues, ensuring their needs were met while adhering to company policies
- Led the preparation of executive reports and performance materials, presenting sales results and strategy updates to senior leadership
- Developed training programs to enhance employee skills and performance, facilitating workshops that aligned with business objectives and governance requirements
- Increased sales performance by 8% through effective communication with customers and understanding product offerings, while consistently meeting key performance indicators
Business Development Assistant (Human Resources)
Sea Otter Swim School
Toronto, Canada
01.2015 - 12.2016
- Led recruitment efforts, developing and implementing governance documentation for job descriptions and hiring processes to ensure compliance with organizational standards
- Facilitated focus groups and workshops with stakeholders to identify recruitment needs and align job postings with organizational goals
- Prepared executive communications for hiring managers, assisting in the drafting of reports, job descriptions, and onboarding materials
- Collaborated with leadership to streamline recruitment processes, improving efficiency and increasing the hiring of underrepresented groups through inclusive hiring practices
- Played a key role in gathering data to inform hiring decisions, ensuring alignment with organizational diversity and inclusion goals
Education
Bachelor of Commerce - Human Resources Management
Ted Rogers School of Management, Ryerson University
10.2020
Skills
- Policy Governance
- Stakeholder Engagement
- Business Process Improvement
- Client Communication Expertise
- Project Management
- Analytical Reporting
- Workforce Education
- Quality assurance
Websites
Certification
- Certified Human Resources Professional (CHRP), Human Resources Professionals Association (HRPA), 2021
- Lean Six Sigma Yellow Belt, 2020
Volunteer
Member, Diversity and Inclusion Task Force, Ryerson University
Toolstechnologies
- Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- G Suite (Google Docs, Sheets, Slides)
- Project Management Tools (Trello, Asana, Jira)
- HRIS Systems
- ATS
References
References available upon request.
Timeline
Project Coordinator (Human Resources)
SnapSmile
12.2021 - Current
Senior Sales Associate
Rogers Communications
12.2016 - 10.2021
Business Development Assistant (Human Resources)
Sea Otter Swim School
01.2015 - 12.2016
Bachelor of Commerce - Human Resources Management
Ted Rogers School of Management, Ryerson University