RAVINA CHAND
Edmonton,Alberta
Summary
Accomplished Lead Flight Attendant offering over 6 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure on the aircraft and on ground. Dedicated to operating smooth shifts and successful days while satisfying customer needs and maximizing safety. A goal-oriented individual while managing multiple simultaneous tasks in high-volume environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Flight Attendant
Flair Airlines
03.2017 - Current
- Responsible to Captain for duties concerning passengers safety, comfort and efficient organization of all cabin services, relay in-flight information to and from Captain
- Obtain important flight information and conduct pre-flight briefings with flight crew along with assurance that Flight Attendants are knowledgeable on current required standards and emergency procedures
- Ensure that all doors have been closed and secured, organize specials briefings to passengers on all emergency equipment, location of exits, use of seatbelts, oxygen and smoking restrictions, and floor path lighting.
Sales Associate
Nordstrom
07.2016 - 01.2017
- Consistently provided welcoming guest service and great hospitality while shopping with customer
- Addressed and resolved guest concerns to ensure customer satisfaction
- Managed returns, exchanges and refunds in accordance with store policy.
Crew Trainer/Guest Experience Leader
McDonalds Restaurants
06.2012 - 01.2017
- Maintained high standards of customer service during high-volume, fast-paced operations in lobby and kitchen
- Maintained clean and safe environment including in kitchen, bathroom, parking lot and sidewalk
- Utilizing leadership skills by coaching new staff on equipment and service.
Education
Flight Attendant Diploma -
Canadian Tourism College
Vancouver, BC2016
High School Diploma -
James Fowler High School
Calgary, AB2015
Skills
- First Aid
- Safety Awareness
- Crew Resource Management
- Coaching and Training
- Hospitality Service Expertise
- Issue and Conflict Resolution
- Food and Beverage Service
- Team player, flexible and adaptable
Volunteer Experience
- Harris House in James Fowler high school (served food and provided care)
- Rock the House Run (leader of parking patrol)
- Children's Festival (ran activities for children)
- Deerfoot Inn Casino (responsible for accurate accounting and auditing of daily collections)
- Calgary Comic Expo (sold merchandise and provided assistance to the physically impaired)
- Autism Aviators Event (opportunity to give families and those with Austism Spectrum Disorder (ASD) the chance to experience check-in, screening and boarding a flight)
Certification
- First Aid and CPR/AED - Canadian Red Cross - 2023-2026
- Air Transportation of Dangerous Goods - Flair Airlines - 2023
- Certified Crew Resource Management - Flair Airlines - 2023
References
- Cameron Jones, Flair Airlines Inflight Director, Edmonton, Alberta, (604) 318-4434, cameronjonesyt@gmail.com
- Ravi Sidhu, Store Manager, Edmonton, Alberta, (780) 708-3967, ravjot780@hotmail.com
Timeline
Lead Flight Attendant
Flair Airlines
03.2017 - Current
Sales Associate
Nordstrom
07.2016 - 01.2017
Crew Trainer/Guest Experience Leader
McDonalds Restaurants
06.2012 - 01.2017
Flight Attendant Diploma -
Canadian Tourism College
High School Diploma -
James Fowler High School
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