Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ravi Kumar Ganganaboina

Kitchener,ON

Summary

To be associated with a progressive organization where I can apply my knowledge and skills effectively. I aim to be part of a team that dynamically works towards organizational growth, utilizing my experience and superior customer service skills to achieve both personal and professional development.

Overview

16
16
years of professional experience

Work History

Waiter/Bartender

Raja Chettinad Fine Dine
05.2023 - 08.2024
  • Greet and escort customers to their tables, ensuring a welcoming atmosphere
  • Present menus and provide detailed information on portions, ingredients, and potential allergens
  • Set up tables with linens, silverware, and glasses; inform customers about daily specials
  • Take and process accurate food and drink orders using POS software, order slips, or by memorization
  • Verify customers' IDs to ensure legal drinking age and communicate orders to kitchen staff
  • Serve food and drinks, check dishes and kitchenware for cleanliness, and maintain a tidy dining area
  • Handle payments, carry dirty dishes to the kitchen, and perform routine cleaning and maintenance tasks
  • Follow health and safety regulations and provide excellent customer service to enhance the guest experience.

Waiter/Manager

Priya Indian Restaurant
08.2015 - 01.2020
  • Managed closing duties, including the proper storage of reusable goods and equipment
  • Ensured the restaurant's setup for each meal period, adhering to specific standards
  • Communicated special requests and meal requirements to the kitchen, and advised guests on menu selections
  • Maintained cleanliness and proper sanitization of tables and service areas
  • Delivered outstanding customer service, exceeding guest expectations, and ensured accurate billing
  • Trained staff in food handling, cleaning, and service standards, ensuring adherence to health and safety regulations.

Marketing Executive

Basavatarakam Indo American Cancer Hospital & Research Institute
12.2008 - 12.2011
  • Developed and maintained relationships with doctors and corporate companies for business development
  • Organized CME programs and workshops for doctors, and assisted in making the programs successful
  • Addressed patient queries, explained hospital equipment to doctors, and prepared hospital tariffs for corporate clients.

Education

Bachelor’s in Commerce -

Osmania University
Hyderabad, Telangana

Skills

  • Cocktail Preparation and Service
  • Inventory Management
  • Till Management and POS Systems
  • Event Coordination and Customer Service
  • Sales and Promotion
  • Cleaning and Organizational Tasks
  • Team Collaboration and Leadership
  • Excellent Communication Skills
  • Multitasking in Fast-Paced Environments
  • Smart Serve Certified
  • Knowledge of Health and Safety Regulations

Timeline

Waiter/Bartender

Raja Chettinad Fine Dine
05.2023 - 08.2024

Waiter/Manager

Priya Indian Restaurant
08.2015 - 01.2020

Marketing Executive

Basavatarakam Indo American Cancer Hospital & Research Institute
12.2008 - 12.2011

Bachelor’s in Commerce -

Osmania University

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Ravi Kumar Ganganaboina