Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Ravi Bansal

Calgary,AB

Summary

Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Service Center Specialist

Centennial College
02.2023 - 01.2024
  • Providing customer service to prospects, applicants, current students, and the general public
  • Providing advising on a full range of admissions services and support for domestic and international students
  • Reviewing and ensuring completeness of documents and forms and service-related requests by verifying eligibility
  • Assisting students by providing navigational support with registration processes, including support with web registration, myCentennial, Centennial Access to Student Services (CASS), transcripts, transfer credits, parking and locker app, and other online products
  • Responsible for monitoring and triaging email accounts related to international student services
  • Delivering information to prospects and students regarding course and program offerings
  • Verifying and updating student records within Banner
  • Processes registrations (course adds and drops) for domestic and international students in-person or virtually.

Residential Sales Representative

Century 21 Leading Edge Realty
02.2023 - 01.2024
  • Guide clients through the home buying process, understanding their unique needs and preferences
  • Stay informed about market trends, property values, and competitive landscape
  • Negotiate terms and conditions to achieve favourable outcomes for buyers and sellers
  • Provide exceptional customer service, fostering strong and lasting client relationships
  • Achieve and exceed sales targets through effective communication and sales strategies.

Managing Owner/ Operator

Pizza Fiamma
07.2021 - 08.2023
  • Strategic and results-oriented professional with a successful track record in overseeing owner-operator teams
  • I excel in building and leading a high-performance team while optimizing operational processes
  • My expertise extends to effectively managing staff, payroll, and overall business operations.

Sales And Leasing Consultant

Ford Motor Company
08.2020 - 12.2022
  • Create and maintain excellent relationships with customers
  • Maintain a daily working knowledge of new and used car inventory
  • Work effectively with Sales Managers to ensure individual and department sales goals are met
  • Work with customers through each step of the sales process
  • Interview customers to determine their needs and wants, present vehicles, take test drives and prepare credit applications
  • Attend special training on products/services to understand the product features, trends, or styles of the products/services
  • Sell the organization's products/services to new or established customers typically via walk-in business
  • Greet drop-ins, responding to inquiries, recommending sales campaigns and promotions.

Management Trainee

Enterprise
07.2019 - 07.2020
  • Build inter-personal relations with clients, leading to effective selling techniques
  • Comprehend branch's financial drivers to increase revenue and boost growth
  • Deliver excellent customer service by keeping customer as a priority
  • Manage a high volume branch with approximately 400+ vehicles
  • Streamline processes to provide excellent customer service and increase sales during peak times
  • Ensure all vehicles are up-to-date with regards to service and maintenance
  • Work closely with the branch team for smooth operation of satellite location (third-party automobile brand)
  • Ensure effective communication about the company procedures, car features and benefits to potential customers.

Education

Advanced Diploma - BUSINESS ADMINISTRATION MARKETING

Centennial College
01.2019

Skills

  • Customer Service Management
  • Organization Skills
  • New Home Sales
  • Administration
  • Team Management
  • Automotive Sales
  • Business-to-Business (B2B)
  • Sales
  • Customer Retention Strategies
  • Quality Assurance Standards
  • Performance Metrics Analysis
  • Teamwork and Collaboration

Websites

Certification

  • Microsoft Office Specialist Word - Microsoft
  • Microsoft Office Specialist Excel - Microsoft

Timeline

Service Center Specialist

Centennial College
02.2023 - 01.2024

Residential Sales Representative

Century 21 Leading Edge Realty
02.2023 - 01.2024

Managing Owner/ Operator

Pizza Fiamma
07.2021 - 08.2023

Sales And Leasing Consultant

Ford Motor Company
08.2020 - 12.2022

Management Trainee

Enterprise
07.2019 - 07.2020

Advanced Diploma - BUSINESS ADMINISTRATION MARKETING

Centennial College

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Ravi Bansal