Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Ravi Minhas

Brampton,ON

Summary

Skilled professional experienced in logistics operation industry and demonstrated success learning new fields quickly. History of making substantial impacts with forward- thinking, resourceful and adaptable strategies. Successful at understanding markets, key business decisions and financial operations. Resolves issues, good communication, multitasking and prioritization skills. Feel comfortable working in fast phase environment. Always ready to learn and improve knowledge. Reliable team player.

Overview

10
10
years of professional experience

Work History

Operation Manager

Arthur Transport Co Inc
Brampton, ON
11.2019 - Current
  • Managing dispatch operations to ensure timely and efficient service
  • Tracking deliveries via computer systems and monitoring communication lines
  • Directing activities related to dispatching, routing, and tracking of transportation vehicles
  • Planning, organizing, and managing subordinate staff members of 5 persons .
  • Directing investigations to verify and resolve customer or shipper/ receivers complaints on daily bases .
  • Providing oversight for carrier scheduling and routing software implementation
  • Reviewing logs and documents of truck drivers and shipments
  • Handling customer complaints and inquiries
  • Negotiating rates and delivery time lines
  • Directed dispatching, routing and tracking and tracing of owner operators
  • Set up with new customer, shippers, data entry, credit check
  • Monitored flow of paperwork, mail and emails
  • Handle large inbound and outbound phone calls daily
  • Overlook accounting department
  • Worked with PC Miller, DAT, Truck Stop, ITS Dispatch.
  • Manage insurance renewals, deal with claims
  • Establish good relationship with freight brokers

Dispatch Manager

Sky High Express
Brampton, ON
01.2015 - 10.2019
  • Directed dispatching, routing and tracking of 20 fleet vehicles.
  • Set up with new customer, shippers, data entry, credit checks
  • Coordinated repairs of vehicles
  • Schedule over road repairs
  • Monitored flow of paperwork, mail and emails
  • Handle more ten 100 inbound and outbound phone calls daily
  • Send invoices to freight brokers
  • Worked with Load Link, DAT, and other load boards
  • Handle DQF (PSP, MVR s, Drug Testing, Application s, Employee Verification)

Dispatch Operations Manager

Bullet Express
Regina, SK
10.2014 - 10.2015
  • Oversee the dispatching process to ensure efficient routing and timely delivery of vehicles and goods.
  • Schedule driver routes and ensure proper communication with drivers and customers.
  • Manage driver and vehicle assignments to optimize utilization and minimize downtime.
  • Coordinate with maintenance and repair personnel to ensure that vehicles are kept in good condition.
  • Track vehicle locations and monitor driver performance, ensuring compliance with safety regulations and laws.
  • Prepare and maintain records of dispatch activities, including driver logs, fuel usage, and payments to drivers.
  • Develop and implement policies and procedures to improve operational efficiencies and maximize profits.
  • Supervise dispatch staff, providing training as needed and conducting performance evaluations.
  • Analyze data and report on dispatch metrics, making recommendations for improvements and cost savings.
  • Handle large inbound and outbound phone calls daily
  • Provide daily updates to freight brokers.

Education

MBA -

Thapar University
Patiala Pb
01.1994

Skills

  • Executive Leadership
  • Relationship and Team Building
  • Profit and Loss Management
  • Complex Problem Solving
  • Business Development
  • Expectation Management
  • Contract Negotiation
  • Sales Growth
  • Written Communication
  • Critical Thinking
  • Problem-Solving
  • Self-Motivated
  • Logistics
  • Project management abilities
  • Negotiation
  • Work flow planning
  • Time Management

Languages

English
Professional Working
Punjabi
Native or Bilingual
Hindi
Full Professional

Additional Information

Volunteer work:

  • Helped coordinate educational and welfare programme for children during my time volunteering .
  • Coordinated a food drive for the elderly community centre
  • Coordinated community cleanups for City of Brampton










Timeline

Operation Manager

Arthur Transport Co Inc
11.2019 - Current

Dispatch Manager

Sky High Express
01.2015 - 10.2019

Dispatch Operations Manager

Bullet Express
10.2014 - 10.2015

MBA -

Thapar University

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Ravi Minhas