Ravi Huria
Port Alberni,BC
Summary
I am able to handle multiple task on daily basis and I use creative approach to problem solving. I am dependable person who is great at time management I have experience working as part of team and individually.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
14
14
years of professional experience
Work History
Line Cook
Granny's Chicken
08.2023 - Current
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Grilled meats and seafood to customer specifications.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Cashier Supervisor
Soorya Catering pvt ltd
05.2021 - 12.2022
- Provides a positive customer experience with fair, friendly, and courteous service
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- And doing multiple task whether it comes to inventory or stock management, stock purchasing and driving as well
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
Supervisor
Future heights investment pvt ltd
02.2020 - 05.2021
- Address driver communications and provide required data to drivers
- Coordinate with drivers, staff and management to hold meetings and resolve issues
Driving Instructor
Huria Taxi Service
10.2011 - 10.2019
- Need to respond to messages calls, and return phone calls, place orders, deal with customer questions, feedback or complaints, and maintain careful business records
- Managed day-to-day business operations.
- Developed detailed plans based on broad guidance and direction.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Customer Service Representative
Paytm
10.2017 - 03.2019
- Responded to customer requests for products, services, and company information.
- Implemented and developed customer service training processes.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Trained staff on operating procedures and company services.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Computer and Science Engineering -
GTB Khalsa Polytechnic College
01.2011
High school - undefined
OPS International School
01.2006
Skills
- Cashiering
- Cash handling
- Computer skills
- Microsoft excel
- Supervising experience
- Microsoft office
- Food service
- Inventory control
- Restaurant experience
- Leadership
- Multilingual
- Microsoft outlook
- MATH
- Organizational skills
- Restaurant management
- Microsoft word
- Customer service
- Computer literacy
Languages
English
Full Professional
French
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Line Cook
Granny's Chicken
08.2023 - Current
Cashier Supervisor
Soorya Catering pvt ltd
05.2021 - 12.2022
Supervisor
Future heights investment pvt ltd
02.2020 - 05.2021
Customer Service Representative
Paytm
10.2017 - 03.2019
Driving Instructor
Huria Taxi Service
10.2011 - 10.2019
High school - undefined
OPS International School
Computer and Science Engineering -
GTB Khalsa Polytechnic College
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