Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Summary of Qualifications
Relevant Experience
Awards
Generic

Raven Levesque

Nepean,ON

Summary

Results-driven technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Committed to team collaboration and consistently achieving high-quality outcomes through effective problem-solving and adaptability in diagnostics, electrical systems, and mechanical repairs. Solid background in customer service, adept at addressing and resolving issues while building strong relationships that enhance customer satisfaction and loyalty. Recognized for a reliable work ethic and excellent communication skills, contributing to efficiency improvements and optimal equipment functionality.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Technician

Milwaukee
2022 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.

Inventory Manager

Camp Cannabis
2021 - 2022
  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Developed and implemented policies and procedures for inventory management.
  • Promoted a culture of continuous improvement within the team by encouraging idea generation and problem-solving initiatives.

Fulfillment Associate

Amazon
01.2020 - 01.2021
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.

Assistant Manager

EB Games
01.2018 - 01.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Warehouse Manager

Aerrianta
01.2015 - 01.2016
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Deli Clerk

Loblaws
01.2014 - 01.2015
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.

Unloader

Walmart
01.2012 - 01.2014
  • Assisted other team members in navigating large loads.
  • Unloaded packages with care and placed in proper staging area.

Education

O.S.S.D. -

St. Mary’s Secondary
01.2010

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Written/Verbal communication
  • Troubleshooting
  • Maintenance and repairs
  • Workload management
  • Tech-Savvy
  • Work Planning and Prioritization

Languages

English
Native or Bilingual
French
Limited Working

Certification

  • First Aid/CPR Certified
  • CMRT - Certified Maintenance and Reliability Technician

Timeline

Fulfillment Associate

Amazon
01.2020 - 01.2021

Assistant Manager

EB Games
01.2018 - 01.2021

Warehouse Manager

Aerrianta
01.2015 - 01.2016

Deli Clerk

Loblaws
01.2014 - 01.2015

Unloader

Walmart
01.2012 - 01.2014

Technician

Milwaukee
2022 - Current

Inventory Manager

Camp Cannabis
2021 - 2022

O.S.S.D. -

St. Mary’s Secondary

Summary of Qualifications

  • Has worked 10+ years in customer service settings
  • Experienced in hiring and training new employees
  • Excellent customer service commitment
  • Working knowledge of retail merchandising and management practices
  • Able to provide fast customer service which is friendly and enjoyable
  • Strong organizational and communication skills
  • Comfortable working in a fast-paced environment with a flexible schedule

Relevant Experience

  • Supervised and regularly trained new staff on operating procedures while providing coaching when needed
  • Maintained budgeted sales, shrink, and labour costs
  • Organized inventory and prepared skidding for distribution
  • Anticipated customer needs and resolved problems to create positive ongoing customer relationships
  • Supervised sales team to ensure positive customer experiences while maximizing sale opportunities
  • Managed incoming and outgoing stock / inventory
  • Regular health and safety training sessions

Awards

TTI EPIC award: -Q2 2023 Initiative and drive

                         -Q4 2024 Communication

                         -Q1 2025 Team Player

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Raven Levesque