Raven Grigsby
CarMax
ELKGROVE,CA
11
years of professional experience
Experience with strong administrative and office work including scheduling, data entry. I always maintain confidentiality and professionalism while being devoted to exceptional customer service and establish cooperative working relations. Also, highly adept in cash/payment transactions, bringing forth a proven track record of client satisfaction. Knowledgeable about laws, rules and regulations. Fully committed to continually enhancing my skills. I’m a strong team member with the ability to think logically and, multitask work independently, as well as within a division.
Work History
Motor Vehicle Rep.
1 Year 2 Months- Process multiple complex backend transactions daily.
- Handle high-volume correspondence.
- Maintaining accuracy withing each transaction.
- Review, verify and key applications.
- Verifying vehicles records are current.
- Access internal databases to check customer records. Determine fee balances due and update files.
- Process mail items such as renewal and all applications including payments.
- Resolve inquiries via mail regarding specialized accounts processes.
- Participate in departmental projects, file maintenance and data reconciliation.
Office Associate
5 Years 11 Months- Efficiently and accurately identified/analyzed vehicle title/ownership documents within company guidelines.
- Researched missing and/or incorrect title paperwork and determine proper resolve in a timely manner.
- Providing proper information regarding Finance contracts bill of sales appraisal agreements as assisting customers guidance while signing paperwork.
- Strong mathematical skills Attention to detail Knowledge of proper cash handling procedures Ledger balancing Cash drawer maintenance Loan processing Tax preparation.
Shift Supervisor
3 Years 5 Months- Supervise on-duty employees and establish priorities within the store and communicate effectively.
- Responsible for creating a work schedule each week and create/draft correspondence.
- Assist the management team in the day to day overall successful operation of the store.
- Enforced company policies laws and regulations.
- Performed cash handling duties such as counting money, balancing registers, and bank deposits. Maintained accurate records of daily transactions and deposits.
Timeline
Motor Vehicle Rep.
Department of Motor Vehicle Headquarters
06.2025 - CurrentRead More
Office Associate
CarMax
09.2020 - CurrentRead More
Shift Supervisor
CVS Pharmacy
08.2015 - 01.2019Read More