Raven Armstrong-McLeod
Saskatoon,Saskatchewan
Summary
Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender/Assistant Manager
Pink Nightclub And Lounge
06.2021 - 01.2024
- Did weight outs and counts for bottles at the end of each night
- Supported bartenders with essential tasks, resulting in more efficient bar operations.
- Enhanced customer satisfaction by efficiently preparing and serving beverages in a timely manner.
- Assisted with opening and closing procedures, maintaining a clean and organized workspace.
- Provided excellent customer service, addressing patron needs promptly and courteously.
- Handled cash transactions accurately, maintaining proper accounting of sales figures.
- Assisted in training new staff members on bar procedures and best practices, improving overall team performance.
- Contributed to a positive work environment by fostering teamwork among staff members during high-pressure shifts.
- Participated in promotional events and special occasions at the establishment, assisting in setup and execution to ensure successful outcomes.
- Greeted customers and provided friendly, knowledgeable service.
- Replaced empty kegs and soda syrups.
Bartender
The Feisty Goat Bar and Grill
09.2020 - 01.2022
- Served all tables and tended to the bar efficiently at once
- Trained green bartenders
- Repaired errors and stocked VLT's
- Comfortable working the floor and bartending independently simultaneously.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Cashier
Georgios
09.2018 - 12.2018
- Performed all cashier duties
- Responsible for maintaining a clean work site.
Education
Currently Grade 12 -
Nutana Collegiate
Saskatoon, SaskatchewanSkills
- Reliable and hard-working
- Strong leadership and communication skills
- Take pride in doing a job well done
- Bubbly personality, uplifting
- Great people skills; friendly and efficient
- Team player; also work well independently
- Willing to learn new tasks and accept responsibility
- Works well under pressure
- Comfortable in fast pace environments
- Cash handling
- Time management
- Employee Training
Certification
- Young Worker Readiness Certificate, 2016
- WHMIS, 2016
- Serve it right, 2020
- Food Safety, 2020
Languages
Timeline
Bartender/Assistant Manager
Pink Nightclub And Lounge
06.2021 - 01.2024
Bartender
The Feisty Goat Bar and Grill
09.2020 - 01.2022
Cashier
Georgios
09.2018 - 12.2018
Currently Grade 12 -
Nutana Collegiate
- Young Worker Readiness Certificate, 2016
- WHMIS, 2016
- Serve it right, 2020
- Food Safety, 2020
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