Raveena Jassi

Mississauga,Canada

Skills

Activities of daily living
Knowledge of Privacy & Safety Regulations
Personal Hygiene Assistance
CPR & First Aid (Certifications)

Medication management
Mobility assistance
Patient communication
Vital Signs Monitoring

Summary

Licensed NACC-certified Personal Support worker. Motivated and compassionate healthcare professional with a strong background in patient care. Experienced in both clinical and administrative healthcare environments, offering excellent patient care, organizational skills, communication skills, and knowledge of medical office operations. Dedicated to improving patient experiences through empathy, efficiency, and professionalism.

Work History

Personal Support Worker

PSW Home Care Visits

Mississauga

10.2025 - Current

Assisted clients with activities of daily life (ADLs), including eating, bathing, grooming, dressing, and toileting.
Supported clients with medication reminders and basic medication management.
Assisted clients with mobility using walkers, wheelchairs, and canes.
Prepared nutritious meals and completed grocery shopping based on client’s needs.
Assisted clients in using the telephone and other communication devices to maintain social connection and independence.

Personal Support Worker Intern

Villa Forum Long Term Care Residence – Managed by Age Care

Mississauga, ON

08.2023 - 10.2025

Assisted residents with activities of daily living (ADLs) including bathing, dressing, grooming, and feeding.
Supported mobility and transfer of residents using proper lifting techniques and mobility aids.
Assisted clients with mobility using walkers, wheelchairs, canes, railings etc.
Monitored and reported changes in residents’ physical or emotional well-being to nursing staff.
Maintained a safe, clean, and comfortable environment while following infection prevention and control standards.
Provided companionship and emotional support to enhance residents’ overall quality of life.
Maintain accurate and confidential patient records
Collaborated with healthcare teams to ensure personalized, high-quality resident care.

Office Administrator / Physical Therapist Assistant

Health First Group

Mississauga, ON

06.2022 - Current

Greet patients, schedule appointments, manage office calendar, and process patient check-ins and payments.
Answering phone calls effectively.
Communicate efficiently with patients.
Maintain accurate and confidential patient records, both electronic and paper-based.
Perform general administrative duties such as filing, faxing, scanning, and ordering office supplies.
Support patients in using mobility aids such as crutches and walkers.
Instruct and assist patients with therapeutic exercises and mobility techniques to enhance strength and flexibility.
Administer therapeutic modalities including ultrasound, electrical stimulation, cold laser, and heat/cold therapy.

Education

Personal Support Worker -

Future Canadian College of Business Health And Technology

10.2025

Medical Office Management / Administration - undefined

Mohawk College

12.2023

Certification

NACC Personal Support Worker (PSW) License
WHMIS Certification
AODA (Accessibility for Ontarians with Disabilities Act) Training
CPR and First Aid – Level C (Canadian Red Cross)
N95 Mask Fit Certification

Languages

English

Full Professional