Skilled security professional with strong background in overseeing safety protocols and managing security teams. Adept at coordinating with staff to ensure secure environment, responding swiftly to incidents, and adapting to dynamic situations. Known for reliability, effective communication, and focus on achieving security objectives. Proficient in risk assessment, conflict resolution, and use of security technology.
Work History
Security Supervisor
Canadian Security Force
05.2022 - Current
Conducted regular patrols of facility to detect and deter security threats.
Recorded incident reports with detailed accounts of occurrences.
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Prepared and submitted reports to keep management informed of security activities and developments.
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
Developed and implemented strategies to prevent and respond to security incidents.
Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
Monitored and approved access control systems for accessibility to authorized personnel.
Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
Conducted regular audits of security infrastructure, identifying areas for improvement and recommending necessary upgrades.
Increased security awareness among staff with comprehensive training sessions.
Screened vendors and contractors before granting access to restricted areas within mall.
Coordinated with security personnel or other departments to establish safety of visitors and staff.
Oversaw team of security officers and managed scheduling and performance evaluations.
Mortgage Agent
Smart Hub Financial Services
01.2025 - Current
Consistently met or exceeded sales targets through proactive client outreach and exceptional customer service.
Provided thorough explanations of various mortgage products to clients, assisting them in selecting the best option for their needs.
Maintained a high level of professionalism in all interactions, fostering trust and building long-term client relationships.
Streamlined mortgage application processes for faster turnaround times and higher customer satisfaction rates.
Negotiated favorable mortgage terms with lenders, resulting in lower interest rates and fees for clients.
Recommended tailored financing solutions based on individual client needs, resulting in higher customer satisfaction levels.
Developed strong relationships with real estate agents, builders, and other industry professionals to grow referral network.
Collaborated with underwriters to expedite loan approval processes while maintaining compliance with lending guidelines.
Assisted clients throughout the entire mortgage process, from initial consultation to closing day support.
Created loan packages based on consumer needs and financial history.
Analyzed applicants'' creditworthiness by reviewing financial statements and conducting background checks, ensuring informed lending decisions were made consistently.
Analyzed loan candidate credit history to anticipate approval odds.
Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
Developed extensive network of referral partners to source new mortgage loan opportunities.
Fielded customer complaints and provided solutions.
Explained different types of loans pertaining to client situations.
Checked loan documents for accuracy prior to closing.
Reviewed loan files and updated to match current standards.
Developed and implemented marketing campaigns to generate new business opportunities.
Identified opportunities to cross-sell and upsell loan products to customers.
Developed and maintained relationships with customers, lenders and other third parties.
Monitored pipelines to track and log status of loans.
Established plans and payoffs for customers' loans, prioritizing control of overall costs.
Evaluated loan requests and documents to verify accuracy and completeness.
Helped college students obtain financial aid through loan programs.
Processed loan applications and monitored progress from start to finish.
Explained very technical financial information to applicants in easy to understand language.
Negotiated loan terms and conditions with customers to secure best deal.
Education
Tourism & Hospitality - Tourism And Hotel Management
St. Lawrence College
Kingston, ON
01-2023
Skills
Goal oriented
Closing process facilitation
Document preparation
Loan underwriting
Marketing media
Loan origination
Languages
English
Full Professional
Hindi
Professional Working
Punjabi
Full Professional
Timeline
Mortgage Agent
Smart Hub Financial Services
01.2025 - Current
Security Supervisor
Canadian Security Force
05.2022 - Current
Tourism & Hospitality - Tourism And Hotel Management
St. Lawrence College
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