Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Raushan Ahamed

Whitby,Canada

Summary

Dedicated marketer with a proven track record in the hospitality and auto trading industries, equipped with comprehensive experience and a strong educational background. I have successfully completed an automotive certification course and hold a valid OMVIC license, underscoring my commitment to excellence in the automotive sector. My career aspiration is to join a dynamic organization where I can leverage my diverse skill set and industry knowledge to drive impactful results. With over five years of hands-on experience in various roles within the hospitality and automobile trading sectors in Canada, I have gained invaluable insights into the nuances of different cultures and customer preferences. I am eager to contribute my expertise and continue my professional growth within a collaborative and innovative environment.

Overview

1
1
year of professional experience

Work History

Automotive Detailer Technician

NewRoads Chrysler Dodge Jeep Ram
Newmarket
05.2023 - Current
  • Reviewed work orders and followed instructions to prioritize tasks and keep workflows moving smoothly.
  • Used cleaning, protective and restorative agents to maintain and enhance vehicle appearance.
  • Communicated with customers regarding their specific needs or concerns about their vehicles' appearance.
  • Observed safety requirements and used assigned safety equipment and PPE.
  • Transported vehicles between workstations.
  • Assisted in management of inventory and reordering of supplies.
  • Inspected vehicles for damage before and after detailing services.
  • Kept accurate records of daily work with updates to logs and databases.
  • Inspected each vehicle to verify quality of service and adherence to cosmetic and showroom standards.

Cook

Symposium Cafe Restaurant
Markham
2023 - 2024
  • Assisted in the preparation and service of all food items for a la carte menus according to recipes and standards.
  • Followed proper sanitation practices to maximize safety and prevent cross-contamination.
  • Replenished food line ingredients and materials when running low.
  • Prepared fresh ingredients to meet anticipated service demand.
  • Complied with up-to-date portion standards, quality standards and kitchen methods.
  • Worked quickly and flexibly to keep up with high volume of food orders per shift.
  • I worked here on a part-time basis.

Sales Assistant

BMW Markham
Markham, Canada
2020 - 2022
  • Reviewed work orders and followed instructions to prioritize tasks and keep workflows moving smoothly.
  • Used cleaning, protective and restorative agents to maintain and enhance vehicle appearance.
  • Communicated with customers regarding their specific needs or concerns about their vehicles' appearance.
  • Observed safety requirements and used assigned safety equipment and PPE.
  • Transported vehicles between workstations.
  • Assisted in the management of inventory and reordering of supplies.
  • Inspected vehicles for damage before and after detailing services.
  • Kept accurate records of daily work with updates to logs and databases.
  • Inspected each vehicle to verify quality of service and adherence to cosmetic and showroom standards.

Server

Parkview Manor
Don Mills, ON, Canada
2018 - 2020
  • Served food and beverage items to customers accurately and with a positive attitude.
  • Maintained work areas while assisting in organizing table settings.
  • Effectively communicated with kitchen staff regarding special requests of customers.
  • Attended to basic bartender duties with a high degree of efficiency.
  • Completed event breakdown, transporting furniture and equipment to storage areas.
  • Represented the company with a tidy and organized appearance and professional demeanor.
  • Identified service problem areas and assisted in providing solutions to increase productivity.

Service Department

Scarsview Chrysler Dodge Jeep Ram Fiat
Toronto (Scarborough), ON, Canada
2017 - 2018

Scarsview Chrysler Dodge Jeep sells and services Chrysler, Jeep, Dodge, Ram vehicles in the greater Toronto (Scarborough) ON area.

  • Maintaining customer satisfaction.
  • Delivering customer vehicles once the service was completed.
  • Dropping and picking up customers before and after service.
  • Detailing vehicles when needed.

Server

BMO IFL
Canada, Canada
2016 - 2018

BMO IFL is a corporate learning facility in Canada. The have an open atmosphere which inspires innovation and changes the way people meet. While completing my studies, I worked here part-time.

  • Communicated effectively with kitchen staff regarding order details, special requests, allergies.
  • Brought food and beverages to the table in a timely manner.
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Checked on customers during their meal to ensure they were satisfied with their dining experience.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.

Team Member

Tim Hortons
Pickering, ON, Canada
2016 - 2017
  • Followed all safety regulations when handling hot beverages or machinery.
  • Operated cash register to process payments from customers.
  • Provided excellent customer service by addressing customer complaints promptly and professionally.
  • Completed opening and closing duties such as cleaning the store before leaving each day.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.

Education

Automotive Business School of Canada (ABSC) At Geo
Barrie, ON
01-2022

Diploma - Hotel Operations Management

Centennial College
Toronto, ON
01-2018

Chartered Institute of Personnel Management Sri La
Sri Lanka

Colombo International Hotel School
Sri Lanka

High School Diploma -

Wycherley International School
01-2014

St. Thomas’ College
Mount Lavinia
01-2009

Skills

  • Interpersonal Communication
  • Rapport Building
  • Negotiation Skills
  • Customer Service
  • Organizational Skills
  • Hospitality Management
  • Microsoft Office

References

Tony Doole (F&B Manager BMO IFL) 

+1 (416) 876 9992 

Tony.doole@bmo.com

Karmen Li (Logistics coordinator BMW Markham)

+1 (416) 318 6238

Kavey18@gmail.com

Timeline

Automotive Detailer Technician

NewRoads Chrysler Dodge Jeep Ram
05.2023 - Current

Cook

Symposium Cafe Restaurant
2023 - 2024

Sales Assistant

BMW Markham
2020 - 2022

Server

Parkview Manor
2018 - 2020

Service Department

Scarsview Chrysler Dodge Jeep Ram Fiat
2017 - 2018

Server

BMO IFL
2016 - 2018

Team Member

Tim Hortons
2016 - 2017

Automotive Business School of Canada (ABSC) At Geo

Diploma - Hotel Operations Management

Centennial College

Chartered Institute of Personnel Management Sri La

Colombo International Hotel School

High School Diploma -

Wycherley International School

St. Thomas’ College
Raushan Ahamed