Summary
Work History
Education
Skills
Timeline
Generic

Raunaq Singh Lamba

BC

Summary

A motivated and dynamic individual breaking into a trade career change with BCCSA certified TCP License from The Universal Group. Composed and solution oriented in challenging situations. Reliable and proficient in communications and getting the message across. With diverse driving experience and understanding of traffic dynamics I strive to secure TCP position at a reputed organization.


Willing to learn and give in dedicated hours of working.

Work History

Cloud Migration Project

CH Reynolds
  • Appointed by a CHR team to work in a high-tech and highly secured data center for a server migration project for FortiNet
  • Navigated complex and sensitive server facility, decoupling servers, managing wiring systems and transferring server systems weighing 60-90lbs
  • Managed multiple simultaneous cloud migration projects, maintaining a high level of efficiency and quality in each project delivery.
  • Coordinated with FortiNet Management and updated project database.

Logistics Assistant

Punjab Milk Foods/Nanak
  • Part of the Logistics Management team responsible for routine inventory updates on Excel and ERP for smooth cross department functioning
  • Updated and maintained important paperwork and filing
  • Coordinated with client-side dispatcher, warehouse team and inbound and outbound drivers.

Appetizer Cook

Earl's Kitchen + Bar
  • Helped in preparing ingredients and setting up for daily service
  • Worked closely with chefs to maintain a seamless workflow, particularly during peak hours
  • Maintained Stock and handling equipment weighing 10-60lbs.

Senior Technical Support

Dell Technologies
  • Part of the client servicing team at Dell that addressed technical issues for key clients such as EY, Accenture, TCS and Tata Tech
  • Delivered client solutions by collaborating across technology, logistics and sales
  • Upsold value added services such as warranty renewals
  • Helped my team improve its performance by 50% by rolling out performance improvements and tweaks to the queuing and scheduling system.

Business Development Executive

Global Opportunities
  • Part of the business development team responsible for sourcing new clients for global education opportunities
  • Ranked 2 of 17 and awarded top performer of the month twice in a 6-month stint
  • Built regional client strategy pitch decks that improved sales conversion by 22%
  • Upsold on value-added services such as exam preparation (IELTS, GMAT, GRE) to secure additional revenue of INR 3,50,000
  • Led training for new joiners and mentored a cohort of 6.

Operations Representative

Concentrix
  • Handled client servicing support for Uber's customer and driver teams in the US, Canada and ANZ.

Education

Master of Business Administration -

University Canada West

Bachelor of Computer Application -

Guru Gobind Singh Indraprastha University

Skills

  • People Excellence
  • Interpersonal Skills
  • Adaptable and Flexible
  • Processes and Systems skills
  • Project Coordination
  • Hands-On and robust
  • Courteous and problem solving
  • Proactive
  • Risk Assessment and Mitigation
  • Traffic Management
  • Non Verbal Communication
  • Scheduling
  • Regulatory Complicit

Timeline

Cloud Migration Project

CH Reynolds

Logistics Assistant

Punjab Milk Foods/Nanak

Appetizer Cook

Earl's Kitchen + Bar

Senior Technical Support

Dell Technologies

Business Development Executive

Global Opportunities

Operations Representative

Concentrix

Master of Business Administration -

University Canada West

Bachelor of Computer Application -

Guru Gobind Singh Indraprastha University

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Raunaq Singh Lamba