Raul Vera
La Puente
Summary
With a proven track record in Loss Prevention, I excel in implementing loss prevention strategies and programs, significantly reducing inventory loss. My expertise in conducting thorough investigations and fostering strong law enforcement partnerships highlights my analytical and interpersonal skills. Achievements include driving operational improvements, leading to enhanced profit margins.
Overview
28
28
years of professional experience
Work History
Distribution Loss Prevention Manager
Kohls
07.2023 - Current
- Reduced inventory shrinkage through meticulous monitoring of merchandise and thorough investigations.
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
- Enhanced employee awareness of loss prevention practices by conducting regular training sessions.
- Analyzed data from various sources to identify patterns, trends, and areas of concern related to theft or fraud within the store environment.
- Conducted daily store walk-throughs to identify potential security risks.
- Led a team of loss prevention associates, providing guidance and support in their daily tasks and responsibilities.
- Improved store security by implementing comprehensive loss prevention programs and strategies.
- Established strong relationships with local law enforcement agencies, improving communication and collaborative efforts to prevent retail crime.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Managed schedules and workloads efficiently among loss prevention personnel while maintaining optimal coverage during peak hours or high-traffic events.
District Asset Protection Manager
Albertsons Grocery Store/Vons/Pavillions
07.2022 - 07.2023
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports for internal and external crime, burglary or theft.
- Represented Albertsons in court proceedings and investigations.
- Built cross-functional relationships with business partners to reduce losses.
- Conducted Internal Investigations-Theft-Fraud-Human Resources
- Conducted Compliance Audits
- Developed Strong Partnerships with Law Enforcement-SDORCA
Director of Asset Protection
Saks Fifth Avenue
11.2020 - 07.2022
- Controlled reduction of loss inventory by protecting company assets.
- Represented Saks in court proceedings and investigations.
- Built cross-functional relationships with business partners to reduce losses.
- Participated in securing special projects to aid division with better practice delivery.
- Background-checked potential investors, partner companies and employees and drafted reports of findings.
- Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
- Evaluated transactions and reporting for adherence to applicable regulatory guidelines and data integrity.
- Performed thorough cash audits and deposit investigations.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Supervised surveillance, detection and criminal processing related to theft and criminal cases.
- Collaborated with law enforcement in investigating and solving theft and fraud cases.
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Submitted documentation for weekly payroll, managed schedules and enforced policies.
- Supervised grounds, employee entrances and exits and security officers on duty.
Loss Prevention Manager/Operations Manager
Macys
06.2018 - 10.2020
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures
- Installed covert surveillance such as BBM and pinholes
- Performed thorough cash audits and deposit investigations
- Monitored paperwork procedures to prevent error-related losses
- Landed positions of increasing responsibility based on expertise in loss prevention methods and store operations
- Drove operational improvements which resulted in savings and improved profit margins
- Developed team communications and information for shortage meetings
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Collaborated with law enforcement in investigating and solving theft and fraud cases
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement
- Continued trend by reducing shortage in all locations managed and helped increase profit
- Oversaw received and outbound shipments through inventories and audits and complied with store shipment procedures.
Loss Prevention Manager II
Macys
06.2014 - 07.2018
- Supervised surveillance, detection and criminal processing related to theft and criminal cases.
- Collaborated with law enforcement in investigating and solving theft and fraud cases.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Monitored paperwork procedures to prevent error-related losses.
- Collaborated with law enforcement to report crime and suspicious activity.
- Installed and maintained covert security equipment.
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Drove operational improvements which resulted in savings and improved profit margins.
Loss Prevention Manager
Macy
01.2013 - 06.2015
- Supervised surveillance, detection and criminal processing related to theft and criminal cases.
- Collaborated with law enforcement in investigating and solving theft and fraud cases.
- Performed thorough cash audits and deposit investigations.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Monitored paperwork procedures to prevent error-related losses.
- Collaborated with law enforcement to report crime and suspicious activity.
- Installed and maintained covert security equipment.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Drove operational improvements which resulted in savings and improved profit margins.
Loss Prevention Manager
Macys
07.2010 - 06.2014
- Supervised surveillance, detection and criminal processing related to theft and criminal cases.
- Collaborated with law enforcement in investigating and solving theft and fraud cases.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Monitored paperwork procedures to prevent error-related losses.
- Collaborated with law enforcement to report crime and suspicious activity.
- Installed and maintained covert security equipment.
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Cadet/Jailer
Bell PD
01.1997 - 07.2003
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility
- Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband
- Monitored radio transmissions between staff to respond immediately to directions and emergencies
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility
- Completed detailed reports and required paperwork related to serving warrants, investigating criminal activity and force deployments
Education
High School Diploma -
Bell High
Bell06.1999
Skills
- Loss Prevention Programs
- Loss prevention strategies
- Internal loss prevention
- Loss prevention experience
- Loss prevention controls
- Fraudulent activities investigations
- Staff leadership
Timeline
Distribution Loss Prevention Manager
Kohls
07.2023 - Current
District Asset Protection Manager
Albertsons Grocery Store/Vons/Pavillions
07.2022 - 07.2023
Director of Asset Protection
Saks Fifth Avenue
11.2020 - 07.2022
Loss Prevention Manager/Operations Manager
Macys
06.2018 - 10.2020
Loss Prevention Manager II
Macys
06.2014 - 07.2018
Loss Prevention Manager
Macy
01.2013 - 06.2015
Loss Prevention Manager
Macys
07.2010 - 06.2014
Cadet/Jailer
Bell PD
01.1997 - 07.2003
High School Diploma -
Bell High
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